Saloni Khursija

Techno-Functional lead - Testing Environment Management (TEM) | Citi Bank

1. Lead UAT environment and relesase readiness, ensuring all app Citi Bankd services and dependencies are successfuilly upgraded and valdated before production sgn -off.

2. Working as techno-funtional lead, bridging business, QA and devops team to identify root causes and drive faster resolutions.

3. Own end-to-end sign UAT sign -off process, acting as critical gatekeeper to procustion releases and ensuring zero critical defects at go-live.

4. Utilize U-Deloy, TeamCiti, JIRA, Starfleet, and CAS for deployment orchaestration, CI/CD validation, issue tracking and environment government.

Application support Analyst - Cloud IT | Barclays

1. Working on cloutIT to store customer documents in to the cloud.

2. Working on openshift (APAAS V3) console.

3. Using CMOD that provides benefits like - Capture process, Segmentation, Compression, Indexing, Enhanced Retention, Storage Management via TSM, Integration with Filenet P8.

4. Working ODWEK ( OnDemanand Web Enlabement Kit) .

5. Using CMOD that provides benefits like - Capture process, Segmentation, Compression, Indexing, Enhanced Retention, Storage Management via TSM, Integration with Filenet Pe8.

6. Working on HPX as its a product from HP, generally used in customer communication domain

7. Using Kibana for searching logs and openshift compass for searching user's data.

8. Working on multiple tools like- Fullserver/ Track -it / Rewind-it / Resolve -It / Submit -It/ Scan and Attach.

AppDynamics Support Analyst | Barclays

1. Onboarding applications to the AppDynamics tool.

2. All infrastructural activities and provision the integration of the tool in the application inside oraganization.

3. Troubleshooting product related issues.

4. Incident/Change/Probem Management.

5. Access provisioning, synthetics access monitoring, license request, API token request.


6. Access provisioning/ Synthetics access monitoring / Liurecense request / API token request.

7. While executing my roles and responsibiities, I ensured to work according to organizational standards and followed service Management protocols.

8. Received recognitions for great customer service and effectively managing and maintaining the IT service.

1. Monitoring of privilege access and security alert.

2. Working on risk and compliance for Barclays, Managing internal and external auted i.e KPMG by sending statistical data.

3. Representing PAM team to stake holder's via compliant and non-complaint cases.

4. Investigating access logs with a agreed SLA for technology like - Unix, Middleware, Mainframe, Networking, Cloud, Windows & Storage.

5. Representation PAM team to stakeholder's via complaint and non-complaint cases.

Associate Engineer - Virtusa | Client - Fiserv

1. Hands on l1-l2 eerience in a banking domain where monitoring troubleshooting managing and tracking incidents.

2. Worked on globally accepted tools like Netcool, CA Service Desk, Splunk, Xymon, and Zenoss for real-time and centralized monitoring of complex networks.

3. Monitoring networks traffic and adjust system parameters to increase system performance.

4. Worked on globally accepeted tools enlike Netcmentool, CA service Desk, Splunk, Xymon, Zenoss for real time and centralized monitoring of complex networks.

5. Monitored network traffic and adjust system parameters to increase system prformance.

6. Performed Linux servers OS patching/ management activity.

7. Experience on how to use ITIL process to validate impact, finding root cause and resolving the P1 issues.