Dinesh Kumar P
Thanjavur
Summary
Results-oriented Zoho Implementation Specialist with over 2 years of experience in designing, configuring, and customizing Zoho applications to support diverse business requirements across multiple industries. Skilled in Deluge scripting, advanced automation, and workflow creation. Strong project management abilities ensure timely and high-quality project delivery. Proven expertise in integrating Zoho platforms to optimize business operations, enhance customer relationships, and drive sales. Demonstrated ability to translate technical requirements into effective solutions, making a significant impact on business efficiency and revenue. Adept at collaborating with global teams and managing client expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Zoho Implementation Engineer
Spikra Pvt Ltd
07.2022 - Current
- Successfully implemented and customized Zoho CRM, Zoho Projects, Zoho Sites, and Zoho Forms for clients in various industries, including real estate, networking, and NGOs
- Developed custom workflows and automated processes using Deluge scripting, leading to increased operational efficiency
- Integrated Zoho systems with third-party platforms using Zoho Flow, improving data flow and reducing manual work
- Provided post-implementation support and training to clients, ensuring seamless transitions and user adoption
Sales Executive
Sree Dhanam Automation Pvt Ltd
07.2017 - 07.2022
- Managed end-to-end sales processes for industrial automation products, covering both domestic and Gulf regions
- Utilized CRM tools such as Growsmart and IndiaMart to manage sales pipelines and improve lead generation, contributing to a 20% increase in sales year-over-year
- Led international trade activities, coordinating with suppliers from Taiwan, Italy, and Korea to ensure product availability and competitive pricing
Transaction Engineer
TICI Murugappa Group
02.2016 - 07.2017
- Managed production and data operations using Oracle ERP, ensuring accuracy in transaction and account management
- Collaborated with cross-functional teams to streamline production workflows and optimize supply chain efficiency
Web Designer
Bright Technologies
05.2015 - 01.2016
- Designed and developed responsive websites using HTML, CSS, and WordPress, enhancing user experience and engagement
- Implemented SEO best practices to increase online visibility and traffic for client websites
Education
Bachelor of Engineering (B.E.) - Computer Science
Anna University
05-2015
Diploma in Computer Engineering -
Murugappa Polytechnic College
04-2012
Skills
- Zoho Suite Expertise
- Deluge scripting
- HTML
- CSS
- WordPress
- MySQL
- MS Office Suite
- Configuration & Deployment
- Custom functions
- Third-party integration
- Requirements analysis
- Software implementation
- Front-end development
Certification
- Certified Zoho CRM Specialist
- Master of Software Engineering
- HTML & CSS Certification, WATI
- WordPress Developer Certification
- Zoho Sign Certification
Languages
English
Tamil
Personal Information
- Date of Birth: 05/30/94
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Community Service
Volunteer Educator, Bhumi NGO, 01/01/14, Present, Volunteered with one of India’s largest youth organizations, providing computer science education to underprivileged children in rural areas. Facilitated interactive workshops to improve digital literacy and inspire interest in STEM fields.
Corecompetencies
Zoho CRM, Zoho Bigin, Zoho Projects, Zoho Creator, Zoho Flow, Zoho Desk, Zoho People, Zoho Sales IQ, Zoho Sites, Deluge scripting, HTML, CSS, WordPress, MySQL, MS Office Suite, Configuration, Deployment, Custom functions, Third-party integration, Requirements analysis, Software implementation, Client collaboration, Deadline management, CRM management, International sales operations, Client acquisition, Strategic planning, Front-end development, UX/UI design, WordPress customization
Timeline
Zoho Implementation Engineer
Spikra Pvt Ltd
07.2022 - Current
Sales Executive
Sree Dhanam Automation Pvt Ltd
07.2017 - 07.2022
Transaction Engineer
TICI Murugappa Group
02.2016 - 07.2017
Web Designer
Bright Technologies
05.2015 - 01.2016
Bachelor of Engineering (B.E.) - Computer Science
Anna University
Diploma in Computer Engineering -
Murugappa Polytechnic College
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