Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Software
Websites
Timeline
Hi, I’m

Bijoy M B

Chennai
Bijoy M B

Summary

With over 6 years of hands-on experience working directly with Zoho Corporation in Chennai Headquarters, I bring a deep understanding of Zoho's ecosystem. My focus is on delivering customized solutions that streamline business processes and enhance operational efficiency. Here's how I can assist you:

  • ZOHO ONE Implementation
  • Workflow Automation ( All workflows |Custom function | Deluge scripting | Webhooks | Marketplace Integrations )
  • Data Migration ( Migration from existing applications | QuickBooks, XERO , Salesforce, Hubspot, Google Onedrive, Freshbooks, Zendesk )
  • Customization and Integration ( Using the power of HTML and CSS, I can fully customize templates, webforms, and campaigns across any Zoho application and seamlessly integrate them with third-party systems via webhooks.)
  • Training and Ongoing support( Having worked directly with Zoho Corporation, providing training and support for Zoho One products comes naturally to me—it's what I do best! )

Overview

6
years of professional experience

Work History

Zoho Corporation

Zoho One Subject Matter Expert | Zoho
06.2022 - 07.2024

Job overview

  • Provide in-depth expertise across the Zoho One suite, helping businesses seamlessly integrate and optimize multiple Zoho applications
  • Lead complex automation projects, crafting custom workflows and scripts to unify operations across departments
  • Offer advanced troubleshooting and strategic guidance to resolve issues and maximize the value of Zoho One for clients
  • Oversee the deployment and implementation of Zoho One solutions, ensuring successful adoption and performance
  • Deliver training and knowledge transfer sessions to both internal teams and customers, enhancing their ability to leverage Zoho One.

Zoho Corporation, Chennai

Technical Product Expert | Zoho Finance | SCM
05.2019 - 06.2022

Job overview

  • Provided expert guidance on Zoho Finance products, automating financial workflows and integrating with other business systems.
  • Developed custom automation scripts to optimize financial processes.
  • Resolved complex issues through detailed troubleshooting and remote support sessions.
  • Collaborated with the development team on product enhancements and supported solution deployments.
  • Contributed feedback to R&D and participated in knowledge transfer and documentation to empower team members and customers.
  • Stayed updated on emerging technologies to enhance team and customer expertise in Zoho Finance.

Zoho Corporation

Technical Support Engineer
05.2018 - 05.2019

Job overview

  • Answer queries related to APIs and automation scripts
  • Automating business workflows by scripting and implementing custom functions
  • Handling support requests and troubleshooting Zoho Products through remote screensharing sessions
  • Work with core team on list of potential feature developments and solutions
  • Support deployment of solution
  • Provide feedback to R&D
  • Participate in knowledge transfer, documentation and information sharing

Education

Loyola-ICAM College of Engineering and Technology

Bachelor of Technology (B.Tech.) from Information Technology
01.2018

Don Bosco High School - India

Computer Science

Skills

  • Zoho
  • Zoho Creator Low-Code Platform
  • Zoho One
  • Zoho Desk
  • Zoho Books
  • Zoho CRM
  • Zoho Inventory
  • Zoho Campaigns
  • Zoho Survey
  • Zoho People
  • Zoho Flow
  • HTML
  • CSS
  • Zoho Deluge
  • API Customization

Languages

  • English, Full Professional
  • Tamil, Full Professional
  • Malayalam, Full Professional
Availability
See my work availability
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementFlexible work hoursCompany Culture

Software

Zoho

Zoho CRM

Zoho Books

Zoho Creator

Zoho Inventory

Zoho Desk

Zoho Deluge

Zoho People

Zoho Flow

Zoho Projects

Websites

Timeline

Zoho One Subject Matter Expert | Zoho

Zoho Corporation
06.2022 - 07.2024

Technical Product Expert | Zoho Finance | SCM

Zoho Corporation, Chennai
05.2019 - 06.2022

Technical Support Engineer

Zoho Corporation
05.2018 - 05.2019

Loyola-ICAM College of Engineering and Technology

Bachelor of Technology (B.Tech.) from Information Technology

Don Bosco High School - India

Computer Science

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Bijoy M B