Hi, I’m
Bijoy M B
Zoho One Implementation | Customization
Summary
With over 6 years of hands-on experience working directly with Zoho Corporation in Chennai Headquarters, I bring a deep understanding of Zoho's ecosystem. My focus is on delivering customized solutions that streamline business processes and enhance operational efficiency. Here's how I can assist you:
- ZOHO ONE Implementation
- Workflow Automation ( All workflows |Custom function | Deluge scripting | Webhooks | Marketplace Integrations )
- Data Migration ( Migration from existing applications | QuickBooks, XERO , Salesforce, Hubspot, Google Onedrive, Freshbooks, Zendesk )
- Customization and Integration ( Using the power of HTML and CSS, I can fully customize templates, webforms, and campaigns across any Zoho application and seamlessly integrate them with third-party systems via webhooks.)
- Training and Ongoing support( Having worked directly with Zoho Corporation, providing training and support for Zoho One products comes naturally to me—it's what I do best! )
Overview
6
years of professional experience
Work History
Zoho Corporation
Zoho One Subject Matter Expert | Zoho
05.2022 - 07.2024
Job overview
- Provide in-depth expertise across the Zoho One suite, helping businesses seamlessly integrate and optimize multiple Zoho applications
- Lead complex automation projects, crafting custom workflows and scripts to unify operations across departments
- Offer advanced troubleshooting and strategic guidance to resolve issues and maximize the value of Zoho One for clients
- Oversee the deployment and implementation of Zoho One solutions, ensuring successful adoption and performance
- Deliver training and knowledge transfer sessions to both internal teams and customers, enhancing their ability to leverage Zoho One.
Zoho CorporationChennai
Technical Product Expert | Zoho Finance | Zoho
05.2019 - 04.2022
Job overview
- Provided expert guidance on Zoho Finance products, automating financial workflows and integrating with other business systems.
- Developed custom automation scripts to optimize financial processes.
- Resolved complex issues through detailed troubleshooting and remote support sessions.
- Collaborated with the development team on product enhancements and supported solution deployments.
- Contributed feedback to R&D and participated in knowledge transfer and documentation to empower team members and customers.
- Stayed updated on emerging technologies to enhance team and customer expertise in Zoho Finance.
Zoho CorporationChennai
Technical Support Engineer
05.2018 - 05.2019
Job overview
- Answer queries related to APIs and automation scripts
- Automating business workflows by scripting and implementing custom functions
- Handling support requests and troubleshooting Zoho Products through remote screensharing sessions
- Work with core team on list of potential feature developments and solutions
- Support deployment of solution
- Provide feedback to R&D
- Participate in knowledge transfer, documentation and information sharing
Education
Loyola-ICAM College of Engineering and Technology
Bachelor of Technology (B.Tech.) from Information Technology
01.2018
Don Bosco High School - India
Computer Science
Skills
- Zoho Creator Low-Code Platform
- Zoho One
- Zoho Desk
- Zoho Books
- Zoho CRM
- Zoho Inventory
- Zoho Campaigns
- Zoho Survey
- Zoho People
- Zoho Flow
- HTML
- CSS
- Zoho Deluge
- API customization
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Flexible work hoursCareer advancementCompany CultureAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Zoho One Subject Matter Expert | Zoho
Zoho Corporation
05.2022 - 07.2024
Technical Product Expert | Zoho Finance | Zoho
Zoho Corporation
05.2019 - 04.2022
Technical Support Engineer
Zoho Corporation
05.2018 - 05.2019
Loyola-ICAM College of Engineering and Technology
Bachelor of Technology (B.Tech.) from Information Technology
Don Bosco High School - India
Computer Science
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