Amish Chandarana

• Ensured revenue groth and managed a INR 2,400 crore orth of revenue
• Drove operational improvements which resulted in savings and improved profit margins.
• Maintained energy and enthusiasm in fast-paced environment.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems
• Amish Works closely with the senior leadership in the infrastructure , emerging cooperates having revenues of more than 300 crore revenue , construction equipment, transportation sectors
• He handles a portfolio of INR2,400 crores and ensures sustainable growth and business performance of Tata Capital`s Investments
• Amish has ensured zero attrition in his team in the past few years and manages a team of 15 people including senior managers
• Amish established the Credit Processing Center in Tata Capita- A place where standard procedures were set to risk mitigation and business evaluation
• This has lead to business process continuity for the client and sustainable revenue growth both for Tata Capital and client
• with his caliber and enhanced business acumen he has ensured his teams delinquency rate is less than 1 percent
• Amish has conducted Credit Appraisals of companies with turnover ranging from Rs 1000 Crs · to 4000 Crs.
• Amish achieved a deal of Inr 135 crores with Dilip Bit Con , performing financial risk analysis, due diligence and business evaluation here the loan as disbursed
• His skills of sharp scrutinization of sales pitches, financial models and business performances of companies in infrastructure sector have resulted in continuous revenue growth for the company and a business sustainability

• Team building,talent management, ris evaluation ere his ey responsibilities
• Assisted with process improvement by identifying operational issues, suggesting potential solutions and supporting implementation.
• Coached and supervised team members to outline clear job expectations and conduct reviews.
• Engaged in urgent or escalated issues with customers or co-workers to provide appropriate direction and resolution.
• Built collaborative relationships with key company leaders to solve challenges and elevate service based on customer feedback.
• Involved in implementation of various IT projects pertaining to credit, risk and operations. ng loans for equipment’s, Structured Products (OCD, CCD, etc).
• Analyzed Sanction Construction equipment lending (Infrastructure Finance) for Maharashtra and Goa
• His analytical and financial skills along with attention to details involved investigating all available sources of credit & financial information
• This lead to approval of Business Loans (Unsecured Lending)” to different business-profiles & segments.
• Amish suggested changes in credit policy by way of amendments, depending upon external factors like market behaviors and competitors’ practice which lead to intelligent risk free lending

Key Achievements

• Amish ensured that the delinquency level was always below acceptable standards of delinquency where GNPA was less than 0.7% and for Term Loans in Tata Capital Financial Services Ltd where current 90+ is at 0.6%.
• He initiated a standardized documentation regime by designing standard term sheets for Term Loan, Short term loan and Working capital cases
• Ensured his branch received an award and appreciation appreciation from businesses for maintaining efficient control in delinquency and also for extending supports towards achievements of targets.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Implemented new working processes to deliver multiple improvements.
• Coordinated weekly meetings for internal and external groups.
• Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
• Verified confidential budget reports remained up-to-date for [Type] manager