VENKATA MANOJ KUMAR RAVI
GUNTUR
Summary
Collaborative Systems Engineer offering specialized experience in cloud technology implementation and virtualization initiatives. Reviews completed service requests and incidents for errors or omissions and identifies additional actions required to resolve outstanding issues and promote excellent customer service. Maintains and continually develops accurate product and application knowledge.
Overview
3
3
years of professional experience
Work History
Senior Systems Engineer
Infosys Ltd.
Hyderabad
06.2021 - Current
- Experienced in SAP Customer Data Cloud (Gigya) with console administration, site creation and configuration, Screen sets(UI Builder, CSS, JS), RaaS, Identity access management, social data profile management and Data Migration.
- Knowledge in Configuration screen sets for different scenarios.
- Provided support as L3 CDC in smart Project for a duration of 14 months.
- Contributed as a CDC developer on the OGIO CALLAWAY project for a period of 6 months.
- Contributed to the success of the Kraft Heinz Project by working as part of the sales security support team for 8 months.
- Assisted with CRM technical support in the Daimler Project for a duration of 13 months.
Education
Bachelor of Technology - Electronics And Communications Engineering
KL University
Vijayawada04-2020
Intermediate Education - MPC
Narayana Jr College
Guntur05-2016
Secondary Education -
Narayana School
Guntur04-2014
Skills
- Organizational improvement
- Infrastructure support
- Troubleshooting and analysis
- Change control documentation
- Root Cause Analysis
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Affiliations
- Achieved All India 8th Rank in NCAT-2016
Hobbies and Interests
- Playing Cricket.
- Travelling.
- Participating in extra curricular activities.
Timeline
Senior Systems Engineer
Infosys Ltd.
06.2021 - Current
Bachelor of Technology - Electronics And Communications Engineering
KL University
Intermediate Education - MPC
Narayana Jr College
Secondary Education -
Narayana School
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