Muskan Jagwani

RECRUITMENT AND SOURCING

• Oversaw talent recruitment and sourcing of new hires through operational management of team.
• Targeted school audiences of secondary school students, mature students, and school guidance counselors through presentations and social media avenues.
• Explained human resources policies, procedures, laws, standards and regulations to each employee.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Followed up with leads to explain application process and answered questions to increase interest.
• Confirmed appointments and interviews with job candidates.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
• Completed human resource operational requirements by scheduling and assigning employees.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

ONBOARDING OF NEW HIRES

• In charge of the virtual onboarding programme.
• Maintained MIS data records and workflow pertaining to employees and ensure entries are timely, accurate and consistent.
• Managed, tracked and monitored onboarding process for employees.
• Walked candidates through the virtual onboarding process.
• Working with different departments to schedule the onboarding calls.
• Obtaining documentation in advance of onboarding the candiadtes.
• Assistance with pre-virtual-joining-related questions.

CANDIDATE ENGAGEMENT

• Served as a single point of contact for candidates in the pipeline.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used Microsoft Word and other software tools to create documents and other communications.
• Actively listened to candidates' requests, confirming full understanding before addressing concerns.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Increased candidates satisfaction by resolving joining issues.

RECRUITMENT DRIVES

• Used coordination and planning skills to achieve results according to schedule.
• Maintained excellent attendance record, consistently arriving to work on time.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.