Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arjita Jha

New Delhi

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Executive

Wipro
Gurgram
07.2023 - 10.2024
  • Core Competencies:
  • Adverse event reporting and management.
  • Team training.
  • Client management.
  • SOP creation.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Supported the implementation of new systems or tools by providing specialized knowledge on functionalities and potential improvements.
  • Developed and presented business cases, presentations, and reports to senior management.
  • Implemented quality control measures to uphold company standards.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed feedback from customers regarding satisfaction levels; developed action plans based on findings.

Drug Safety Quality Reviewer

Wipro Ltd
New Delhi
01.2021 - 06.2023
  • Reviewed and analyzed customer feedback to identify areas of improvement in products and services.
  • Analyzed customer complaints and provided solutions to resolve issues promptly.
  • Documented all review processes including notes, observations, analyses, recommendations.
  • Keep management apprised of any potential or actual study or staffing issues, and assist with developing solutions.
  • Performing continuous quality improvement initiatives to ensure data consistency and a high level of data quality.
  • Conducted data review and followed standard practices to find solutions.
  • Provided timely information and work output to supervisors and team members.
  • Edited or rewrote written collateral and submitted for approval by supervisor or editor.

Drug Safety Associate

Wipro
New Delhi
07.2019 - 12.2020
  • Information intake of adverse event from reporters.
  • Classification of adverse event.
  • Classification of serious and non-serious reports.
  • Usage of DCA to probe for trigger events.
  • Provided medical information as appropriate.
  • Utilized statistical software for data analysis and interpretation.
  • Maintained accurate records of drug safety data in accordance with regulatory requirements.

Education

Masters of Pharmacy - Pharmacology

NIET, Greater Noida
Greater Noida
09-2019

Skills

  • Meeting assistance
  • Performance Improvement
  • Executive-level support
  • Growth planning
  • Business Administration
  • Strategic Planning
  • Project Management
  • Customer focus
  • Quality Assurance
  • Decision-Making
  • Communication

Certification

  • NIB Certified
  • Pharmacovigilance Level-3 certified

Timeline

Senior Executive

Wipro
07.2023 - 10.2024

Drug Safety Quality Reviewer

Wipro Ltd
01.2021 - 06.2023

Drug Safety Associate

Wipro
07.2019 - 12.2020

Masters of Pharmacy - Pharmacology

NIET, Greater Noida

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