Raviraj Trivedi
Product Manager
Pune,Maharastra
Summary
4.5+ Years | Digital Product Management (2.6 years): B2C sales background fuels user-centric product management. Drive projects to meet deadlines & leverage market research for continuous app & web improvement.
Overview
5
5
years of professional experience
Work History
Digital Product Manager
Bajaj FinServ
01.2022 - Current
- Recent modules handled by me: PL EMI card, Relations and reminders, Gold loan and EMI card
- Managed App & Web service journeys
- Part of Launch of New product(PL EMI card) and took care of post-acquisition journeys
- Launch Gold loan two crucial journeys live which were on maintenance for 8months
- Provided UI/UX feedback & ensured backend readiness for seamless integration
- Utilized Agile & Google Analytics for data-driven decision making (dashboards)
- Resolved production issues within TAT & collaborated across teams (design, dev, marketing, operations)
- Improved user engagement by 30% post personalization on app
- Managed stakeholder expectations and ensured their needs were met throughout the project lifecycle
- Issue Resolution - Collaborated with the IT team to resolve production bugs and issues
- Created and maintained dashboards using Power BI
- Recent Major Project worked upon:
- EMI Card Embargo lift
- Personalization of home page
- Revamp of Relations section post VOC
- PL EMI card launch
- Gold loan revamp with POD integration
- Omni services
Jr. | Sales Manager
testing, Google
04.2020 - 10.2021
- Figma
- Data analysis
- UI/UX wireframing
- Postman
- Web/App testing
- Understanding of core systems for loan booking
- HTML/CSS basics
- Certifications _____________
- IBM AI Product Manager Professional Certificate
- Generative AI Learning Path Specialization by
- Google Project Management: Professional Certificate
- Digital Product Management: Modern Fundamentals by University of Virginia, Increased sales revenue & client retention through effective strategies & exceptional customer service
- Coached a high-performing sales team, streamlining processes for improved conversions
- Achieved 70% customer renewal rate for full courses
Business Development Associate
Byjus-Think and Learn
12.2019 - 04.2020
- Delivered product demos & addressed client concerns
- Increased sales through cold calling & client prospecting
- Boosted revenue via promotions & presentations
- Showcased products at events & client locations.
Education
High school diploma -
Army School
2014
BBA - Marketing
DAVV
2017
MBA - Marketing
2019
Skills
- Technical SKILLS
- Workflow Modeling
- Customer Behavior Analysis
- Product development
- Market Analysis
- Project Management
- Research and trend analysis
- Agile frameworks
- Dependable and Responsible
Timeline
Digital Product Manager
Bajaj FinServ
01.2022 - Current
Jr. | Sales Manager
testing, Google
04.2020 - 10.2021
Business Development Associate
Byjus-Think and Learn
12.2019 - 04.2020
High school diploma -
Army School
BBA - Marketing
DAVV