Implementation Engineer
Evive Software Analytics
12.2021 - Current
Gayathri Madhavan
Implementation Engineer 2
Bengaluru,KA
Timeline
Configuration Engineer
Evive Software Analytics
07.2018 - 03.2020
QA Engineer - Internship
Evive Software Analytics
01.2018 - 06.2018
M. Tech - Software Engineering
VIT University
06.2013 - 06.2018
High School - H.S.C - Computer Science
Sri Vijay Vidhyalaya
06.2011 - 04.2013
Work History
Implementation Engineer
Evive Software Analytics
12.2021 - Current
- Configured the product from the ground up based on client requirements, performed thorough testing, and supported the project through to go-live. Provided active monitoring and issue resolution post-deployment to ensure stability and client satisfaction.
- Performed various tests on processes and prepared documents.
- Developed customized solutions tailored to each client''s unique needs, boosting user experience while driving results-oriented outcomes.
- Conducted thorough testing and validation of implemented solutions, ensuring optimal performance and minimizing potential issues.
- Served as primary point-of-contact for troubleshooting inquiries from both internal team members and clients.
- Reduced downtime and improved overall system performance by conducting regular maintenance checks and implementing necessary updates.
- Managed multiple complex projects simultaneously, proving adept at prioritizing tasks to maximize time efficiency without sacrificing quality or attention to detail.
- Monitored the data, files and communicate with vendor whenever necessary.
- Conducted file and data audits to identify process inefficiencies, leading to corrections that enabled increased data ingestion into the system.
Configuration Engineer
Evive Software Analytics
07.2018 - 03.2020
- Participated in all phases of the development lifecycle—configuration, testing across multiple platforms, and deployment—while tailoring multiple products to meet specific customer needs.
- Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
- Performed root cause analysis of recurring problems in system configurations, implementing long-term solutions that addressed underlying issues rather than symptoms alone.
- Resolved configuration issues, leading to improved stability and reliability of the system.
- Maintained up-to-date documentation on system configurations, ensuring easy access to information for troubleshooting purposes.
- Established effective communication channels with team members, stakeholders, and vendors for smooth project execution.
- Served as Release Lead during deployments, coordinating release activities to ensure smooth and timely delivery.
- Proficient in Agile methodologies, with experience using JIRA and Azure DevOps (ADO) to track task progress and manage sprint workflows.
- Acted as a Subject Matter Expert (SME) on multiple products, providing expertise and support across cross-functional teams.
- Effectively communicated project status, including roadblocks and bugs, to relevant teams and stakeholders to drive timely resolutions and maintain alignment.
QA Engineer - Internship
Evive Software Analytics
01.2018 - 06.2018
- Involved in manual test case creation and execution, ensuring comprehensive coverage across application features.
- Participated in various testing phases including Unit Testing, Integration Testing, Regression Testing, Functional, Performance, System, Smoke, Sanity, and Monkey Testing.
- Conducted detailed functional testing for end-to-end site functionality.
- Performed cross-browser compatibility testing to ensure consistent performance across multiple browsers.
- Utilized JIRA and Redmine for test and defect management, ensuring timely tracking and resolution of issues.
- Took part in cutover planning meetings and retrospective discussions with development and product teams to improve processes and delivery.
- Managed bug tracking and reporting, including preparation of comprehensive Bug Report Documents.
- Delivered daily scrum updates and collaborated closely in Agile environments.
- Automated key workflows including landing page, login, and registration functionalities, improving test efficiency.
- Generated and analyzed test automation reports to monitor execution results and quality trends.
Overview
8
8
years of professional experience
Education
High School - H.S.C - Computer Science
Sri Vijay Vidhyalaya
Dharmapuri 06.2011 - 04.2013
M. Tech - Software Engineering
VIT University
Chennai 06.2013 - 06.2018
Skills
Requirements analysis
Technical implementation
Configuration management
Product deployment
Database monitoring
Customer support
Excellent communication
Teamwork and collaboration
Problem-solving abilities
Multitasking Abilities
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work Preference
Work Type
Full TimeImportant To Me
Work from home optionWork-life balanceFlexible work hoursPersonal development programsSinging
Recently, I’ve developed a deep interest in Carnatic music and have begun attending vocal classes to learn singing. It’s more than just a hobby—singing has become a form of therapy and personal expression for me.
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