Summary
Budding Functional Consultant with a track record of analyzing, requirement gathering, implementing and driving the adoption of technology products. Committed to establishing credibility and developing relationships with associates, managers and clients. Strong conceptual thinking skills and new concepts acquisition with expertise in managing priorities to meet deadlines and realize high-quality outcomes.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Associate Consultant - 1
Highradius Technologies
07.2021 - Current
- End-to-End ownership of customer project implementation for Wholesale Electric Supply, Great Western Malting and, International in Credit and Asset Management System within HIGHRADIUS SaaS, Fintech solution as a lead consultant
- Offered client training services via online interaction to streamline onboarding process for newly implemented systems
- Moved projects from churn risk by ensuring completion of task after updated project timelines had been set post client sign off and completed implementation and to meet client's deadlines
- Assessed project scope to confirm details and understand customer expectations in advance
- Successfully managed the design, development, implementation and testing of custom-built complex workflows and functionalities to make sure product utilization and value is retained for high value Clients such as Shell and GreatWesternMalting, Mondelez International etc
- Suggested solutions to developing problems during project so that correct modifications could be made accordingly by product and development teams
- Had to partner with technical team leads on defining solutions and delivery timelines
- Understood the product, the business objectives, analyst behavior to identify and propose product initiatives and optimizations that will impact KPIs
- Experience in leading project timeline related discussion with client leadership
- Maintain and drive roadmap initiatives for new custom enhancements
- Experience in allocating work to support consultants and help them whenever needed with configs and design alterations after consultation with solution architect.
Associate Techno Functional Consultant
HighRadius Corporation
Hyderabad
09.2020 - 06.2021
- Collaborated with internal departments such as QA, Development and Product Management team to confirm timely and accurate delivery and implementation of projects
- Communicated effectively with third-party personnel (credit and insurance agencies) involved in implementation efforts, Also coordinated activities to ensure progress is made as per project timelines
- Configured implementation parameters based on design documents approved by client
- Suggested solutions to developing problems during project so that correct modifications could be made accordingly by product and development teams
- Worked as support consultant for clients like Tierpoint, VenturaFoods, Grupo Boticario and Metinvest
- Analyzing the fit gaps with Solutions Architects/Product management team and documenting the functional specification documents to bring the ease of development for the feature enhancements by providing the specific user case and test case in Functional Specification Document
- Making Customer experience smooth by providing the end-to-end support in UAT implementation till Production Live
- Configured the system as per design from UI as well as sql database
- Accustomed to using agile methodology for almost all project implementation but could quickly shift gears to match collaboration with dependent teams for waterfall methodology also (as followed by Mondelez)
- Have experience in taking calls with client leadership for aligning or reconciliation of project scope and give timely updates.
Associate Techno Functional Consultant Intern
Adidas
only
01.2020 - 09.2020
- In, and LATAM region) and brought into production “GO-LIVE” right after transition from design phase
- Worked as support consultant in CPChem and Resideo etc and gained confidence in client handling skills
- Worked with guidance of pod leads of consulting team to learn product plan development roadmap and also learnt about sprints
- Got trained in excel and sql extensively.
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
06.2016 - 06.2020
XII -
05.2014 - 05.2016
Skills
Business Analysis, Product Thinking, Customer Experience, Requirement Analysis (AS IS & TO BE), Client stakeholder management, Product Roadmap, Agile Product Management tool (JIRA), Self-starter, Goal Oriented, Data, Success Metric Measurement, Fit Gap Analysis, Functional Specification Document Design, Product Positioning, Project Management, SQL, RDBMS, Gap/ Requirement Elicitation, Business Analysis
Timeline
Associate Consultant - 1 - Highradius Technologies
07.2021 - Current
Associate Techno Functional Consultant - HighRadius Corporation
09.2020 - 06.2021
Associate Techno Functional Consultant Intern - Adidas
01.2020 - 09.2020
Kalinga Institute of Industrial Technology (KIIT) - Bachelor of Technology, Electrical, Electronics And Communications Engineering
06.2016 - 06.2020
Future Campus School - XII,
05.2014 - 05.2016