A Jeevan Kumar Mudaliar
Senior Software Engineer
Chennai
Summary
Experienced Software Engineer with 8.5 years of expertise in software development and maintenance on mainframes in the finance and retail domains. Proficient in IBM mainframe technologies, including COBOL, JCL, VSAM, and DB2. Specializes in the retail, insurance, and mortgage domains. Certified in IBM DB2 Fundamentals and holds a post-graduation degree in data science and machine learning from IIITB Bangalore. Demonstrates a strong ability to analyze business requirements, translating them into technical requirements and architecture. Known for effectively managing the full life cycle (SDLC & SMLC) of mainframe application development, testing, and production support. Exceptional troubleshooting skills and unwavering commitment to delivering high-quality results without defects. Consistently meets project deadlines while working with client-based systems.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Senior Software Engineer
Encora Pvt Ltd
08.2021 - Current
- Accelerated issue resolution in the Mortgage Serv loan servicing product by diagnosing and rectifying complex client-reported technical defects, directly improving client satisfaction.
- Streamlined end-to-end loan servicing workflows by implementing targeted fixes for customer-reported issues and proactively monitoring batch flow performance, ensuring system stability.
- Reduced development time and errors by meticulously analyzing business requirements, accurately recreating issues, and providing detailed estimation documents for coding and testing.
- Enhanced cross-functional collaboration by effectively communicating with business partners to clarify requirements and deliver comprehensive solutions.
- Improved team efficiency and code quality by maintaining thorough development documentation and conducting constructive peer code reviews.
Senior Software Engineering Developer
Larsen and Toubro Infotech India
07.2019 - 08.2021
- Ensured seamless settlement processing for all NETS acquirers, consistently meeting SLAs and minimizing settlement errors.
- Led the implementation of business-driven enhancements to core settlement processes, improving efficiency and responsiveness.
- Proactively resolved batch processing issues post-enhancement, guaranteeing uninterrupted settlement operations.
- Orchestrated end-to-end setup and onboarding of new acquirers, tailoring solutions to their unique requirements.
- Implemented robust monitoring and control mechanisms for batch settlement, ensuring timely and accurate transaction processing.
- Collaborated with business stakeholders in agile scrum environments to define, analyze, and deliver technical solutions.
- Developed detailed estimation documents, including coding effort, testing scope, and impact analysis, for complex business requirements.
- Executed coding, testing, and unit test documentation for implemented changes, ensuring high-quality deliverables.
- Facilitated knowledge transfer by training new associates on card processing systems and settlement procedures.
Associate, Software Engineering Developer
Fiserv India
06.2017 - 07.2019
- Managed Mortgage Servicing enhancements (200-1500 hours effort), addressing client requests, resolving defects, and correcting batch issues.
- Maintained the Mortgage Servicing system, including issue resolution, file fix implementation, and data loads.
- Analyzed business requirements and developed technical solutions for implementation.
- Collaborated with business partners to understand issues and requirements, and provided end-to-end solutions.
- Prepared estimation documents for coding and end-to-end testing, including impact analysis.
- Executed coding, tested changes, and documented unit test results.
- Trained new associates on current processes and Loan Servicing areas.
Associate Consultant
Capgemini India
10.2014 - 05.2017
- Managed project to incorporate Fiserv's Mortgage-Serv changes, aligning them with client and L2/L3 requirements, including new client-requested enhancements.
- Conducted impact analysis of Fiserv's annual release changes across system modules.
- Retrofitted system module components to integrate new changes.
- Estimated daily targets and distributed workload among allocated resources.
- Synchronized components for test environment readiness.
- Collaborated with onshore analysts for clarification and estimations.
- Performed end-to-end analysis of client-reported defects and batch issues.
Education
Post Graduation - Machine Learning
International Institute of Information Technology
Bangalore 04.2010 - 01.2014
Bachelor of Engineering - Electronics And Electrical
Institute of Technical Education And Research
Bhubaneshwar 04.2001 -
12th - Science
Gulmohar High School
JamshedpurSkills
COBOL
Accomplishments
- Received Team Excellence award for outstanding accomplishments on the Issue management team.
- Got opportunity to scale up in project and managed deliver client within stipulated time.
- Awarded Living proof award of level 4 twice at Fiserv for delivering projects without any defect.
- Received Capgemini Customer Delight award in June 2016 for contribution in high priority support tasks.
Professional Synopsis
Senior Software Engineer, Encora Pvt Ltd, Chennai, 08/01/21, Present, Software Engineer, Larsen and Toubro Infotech Ltd, 07/01/19, 08/31/21, IBM DB2 Fundamentals, COBOL, JCL, DB2, VSAM, CICS, File-Manager, CA7, File-Aid, Abend-Aid, Xpeditor, SAR, SPUFI, Sort, Microsoft Word, PowerPoint, Excel, Mortgage Banking, Retail (Card Processing)
Disclaimer
04/04/23, I hereby declare that above mentioned information is correct to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Father's Name: G Asokan Mudaliar
- Date of Birth: 09/12/91
- Gender: Male
- Marital Status: Single
Timeline
Senior Software Engineer
Encora Pvt Ltd
08.2021 - Current
Senior Software Engineering Developer
Larsen and Toubro Infotech India
07.2019 - 08.2021
Associate, Software Engineering Developer
Fiserv India
06.2017 - 07.2019
Associate Consultant
Capgemini India
10.2014 - 05.2017
Post Graduation - Machine Learning
International Institute of Information Technology
04.2010 - 01.2014
Bachelor of Engineering - Electronics And Electrical
Institute of Technical Education And Research
04.2001 -
12th - Science
Gulmohar High School
Similar Profiles
Jayanth Kumar ChJayanth Kumar Ch
Senior Test Engineer at Encora Pvt LtdSenior Test Engineer at Encora Pvt Ltd
NAGA DURGA SRINIVAS MNAGA DURGA SRINIVAS M
Senior Executive - People & Culture at Encora Innovation Labs Pvt LtdSenior Executive - People & Culture at Encora Innovation Labs Pvt Ltd
Abhishek RajaAbhishek Raja
Product Manager at Encora Innovation Labs Pvt. Ltd.Product Manager at Encora Innovation Labs Pvt. Ltd.
Sivasubramanian NatarajanSivasubramanian Natarajan
Associate Manager Service Delivery at DXC TechnologyAssociate Manager Service Delivery at DXC Technology
Dhinesh JDhinesh J
Associate Senior Software Engineer at Customer Analytics Pvt. Ltd.Associate Senior Software Engineer at Customer Analytics Pvt. Ltd.