A Praveen Kumar
Visakhapatnam
Summary
Experienced retail professional with over 25 years in store management and ownership, demonstrating expertise in customer service, stock replenishment, and effective communication. Successfully managed daily operations of a retail outlet, negotiated supplier agreements to enhance profit margins, and maintained financial stability through accurate budgeting and forecasting. Proven ability to foster client relationships and ensure compliance with health and safety regulations. Career goals include leveraging extensive experience to drive business growth and customer satisfaction in a dynamic retail environment.
Overview
18
18
years of professional experience
Work History
TL & STORE MANAGER
BLACKBERRYS
03.2024 - 01.2026
- Store Operations.
- People Management, Inventory Management, Shrinkage Control, VM
- Ensure high levels of customer satisfaction through excellent service.
- Complete store administration and ensure compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Propose innovative ideas to increase Store sales.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Deal with all issues that arise from staff or customers.
- Customer management skills.
- Strong organizational skills.
- HB TRADING COMPANY
Team Leader
LEVIS
04.2022 - 02.2024
- Brand Operations.
- Reporting to the head and leading a team of 12
- Ensure customer service is of the highest standards at all times.
- Reviewing the Brand performance on a daily and Weekly Base.
- Creating the action plans for creating new opportunities and new brands.
- Forecasting volume of future sales to maximize sales.
- Ensure proper presentation and display of merchandise
- Controlling shrinkage.
- Identifying the customer needs creating the action plans for creating new opportunities
- Provide direction, motivation and training to the sales team for ensuring optimum perfection.
- Responsible for overall staff Disciplinary Standards to be maintained at the store.
- Ensures availability of merchandise and service by approving contracts; maintaining inventories.
- Proposing and implementing promotions and special offers.
- SBE FRANCHISE
- Ranked Top achievers for Budgets in the region several times.
- Slashed shrink percentage to 0.05% second lowest in region.
- Reward Top performing with visible recognition and specific perks.
- Consistent at meeting all set sales targets.
TL
JACK&JONES
01.2011 - 03.2022
- BESTSELLER WHOLE SALE INDIAPVT LTD
STORE MANAGER
REEBOK
05.2008 - 12.2010
- SUNCORP RETAIL PVT LTD
Education
B.Sc -
swami viveknand
01-2017
Intermediate -
Board Off Delhi Open board
01-2014
Ssc -
KUMARS PUBLIC SCHOOL
01-2002
Skills
- Windows XP
- MS-Office
- POS Operations
- Spot Resolving Any Issues
- Team building
- Visual merchandising
- Employee training
- Inventory management
- Sales forecasting
- Staff motivation
- Performance appraisal
- Compliance management
- Shrinkage control
- Action planning
- Problem solving
- Merchandising standards
- Staff development
- Customer relationship management
- Store operations efficiency
- Sales KPI management
Languages
English
Telugu
Personal Information
Father's Name: A. Bala Chandran
Timeline
TL & STORE MANAGER
BLACKBERRYS
03.2024 - 01.2026
Team Leader
LEVIS
04.2022 - 02.2024
TL
JACK&JONES
01.2011 - 03.2022
STORE MANAGER
REEBOK
05.2008 - 12.2010
B.Sc -
swami viveknand
Intermediate -
Board Off Delhi Open board
Ssc -
KUMARS PUBLIC SCHOOL