Deepika Sharma

• Leading lead generation for Google's New Business Acquisition program.
• Managing a team to identify and qualify new advertisers.
• Executing outreach via email, CRM, and market research.
• Maintaining lead quality and CRM hygiene (Salesforce, SAP).
• Supporting sales with high-converting leads.
• Coaching team on effective prospecting strategies.
• Presenting lead data and performance reports to clients.
• Creating vertical-based strategies for better targeting.
• Driving consistent team performance and delivery.

• Generated, qualified, and processed leads to support sales efforts.
• Built a customer database through research and data collection.
• Maintained CRM accuracy using tools like SAP CRM.
• Engaged customers via calls, email campaigns, and presentations.
• Collaborated with the sales team to develop lead generation strategies.

Project BMW:

• Advised high-profile clients on latest BMW models.
• Updated customer records in One Source CRM.
• Conducted market research to profile prospective clients.
• Coordinated with event teams to enhance client servicing.

• Educated patients about possible drug interactions and gave special administration instructions
• Assisted in customer relationship management by addressing queries and providing tailored solutions.
• Maintained detailed records and resolved discrepancies in patient data and billing.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to details.