Aakanksha Yadav

• Executed functional and behavioral training programs for banking staff, collaborating with HODs to identify skill gaps through training needs analysis and aligning learning initiatives with business and regulatory requirements.

• Coordinated end-to-end training operations including session scheduling, communication, facilitator coordination, attendance tracking, and cross-departmental collaboration to ensure smooth execution of learning initiatives.

• Managed the Learning Management System (LMS) including course creation, user enrollment, updating e-learning modules and assessments, tracking completion rates, and generating periodic training MIS reports.

• Monitored employee learning progress and followed up with noncompliant learners to ensure timely completion of mandatory and compliance training programs.

• Prepared training dashboards, reports, and impact summaries for senior management, while supporting the standardization and continuous improvement of L&D practices across departments.

• Managed end-to-end Background Verification (BGV) processes including document collection, validation (ID, address, education, employment), case initiation with third-party vendors, and monitoring progress to ensure completion within defined SLAs.

• Acted as the primary liaison between the organization and verification partners, tracking cases, resolving documentation gaps with candidates, and maintaining accurate BGV trackers and periodic reports.

• Reviewed verification reports to identify discrepancies (employment gaps, mismatches, unverifiable information) and escalated critical findings to HR and hiring managers for informed decision-making.

• Conducted Connect Sessions (skip-level meetings) and post-exit interviews to gather employee feedback, understand workplace experience and attrition drivers, and shared insights with HR to support employee engagement and retention initiatives.

• Assisted in drafting and structuring Job Descriptions (JDs) based on departmental requirements, ensuring clarity of roles, responsibilities, and required qualifications.

• Delivered engaging instruction in English and Environmental Studies (EVS), planning lessons aligned with curriculum objectives and using varied teaching methods to support language development and environmental awareness.

• Differentiated instruction to accommodate diverse learning needs, ensuring all students had equal opportunities to understand concepts and succeed academically.

• Assessed student progress through formative and summative assessments, maintaining accurate records of performance, attendance, and behavior to track development.

• Maintained effective classroom management by setting clear expectations, modeling appropriate behavior, and consistently reinforcing classroom rules to create a positive learning environment.

• Built strong relationships with students, parents, and colleagues through regular communication, providing feedback and collaborating to address students’ academic and behavioral needs.

• Enchanced student well-being by providing individualized support and guidance through regular couselling sessions.
• Provided crisis intervention support as needed, addressing urgent mental health concerns and connecting students with appropriate resources for ongoing care.