Aakarshan Soni
STORE MANAGER
Jabalpur
Summary
Professional Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
9
9
years of professional experience
6050
6050
years of post-secondary education
Work History
STORE MANAGER
BLINKIT COMPANY
04.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean environment for the employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Reliance Smart Bazaar
01.2023 - 04.2025
- Supervised cash handling processes to ensure accuracy of transactions.
- Having a good experience and knowledge of driving the sales of the Core CDIT Electronics GM products.
- Having a good experience of fashion sales and multiple brands knowledge.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Organized weekly meetings with department heads to review progress on key objectives.
- Maintained a safe working environment by enforcing safety regulations.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Trained new employees on store policies, procedures and customer service standards.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Department Manager
Avenue Supermarts Limited (Dmart)
10.2020 - 01.2023
- Ensured compliance with company policies and relevant regulations.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Having a good experience and knowledge of driving the sales of the Core CDIT Electronics GM products.
- Having a good experience of fashion sales and multiple brands knowledge.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Conducted regular performance reviews to monitor progress of individual employees.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Project Engineer
Larsen & Taubro
08.2016 - 04.2018
Education
MBA - HR Marketing
Shriram Institutes Of Technology And Sciences
Bachelor of Electrical Engineering - Electrical Engineering
Gyan Ganga Institutes Of Technology And Sciences
12th - Mathematical Sciences
Shri Narsingh Public Higher Secondary School
Skills
Stock management
Consultative sales
Cost control
Sales growth
Team management
Customer service
Staff management
Shift scheduling
Strategic planning
Performance evaluations
Retail operations
Customer service management
Timeline
STORE MANAGER
BLINKIT COMPANY
04.2025 - Current
Assistant Store Manager
Reliance Smart Bazaar
01.2023 - 04.2025
Department Manager
Avenue Supermarts Limited (Dmart)
10.2020 - 01.2023
Project Engineer
Larsen & Taubro
08.2016 - 04.2018
MBA - HR Marketing
Shriram Institutes Of Technology And Sciences
Bachelor of Electrical Engineering - Electrical Engineering
Gyan Ganga Institutes Of Technology And Sciences
12th - Mathematical Sciences
Shri Narsingh Public Higher Secondary School
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