Summary
Overview
Work History
Education
Timeline
Generic

Aakash Aggarwal

https://www.linkedin.com/in/aakashaggarwal93

Summary

  • A seasoned Engineering Leader with a proven track record of conceptualizing and driving initiatives, optimizing processes, and nurturing high-performing teams.
  • Have the diverse experience of working with companies in every stage of their journey, with both B2B (SaaS) and B2C companies along with transforming a traditional non tech medicine distributer company into a tech enabled company.
  • Have lead teams across the board of Dev, QA and DevOps.
  • Have scaled engineering, product and design teams from 0 to 20+ members, while creating team structures and responsibilities and ensuring the clarity of role exists across the board.
  • Responsible of curating the development strategy along with setting up different environments so that agility and development can be speed up.
  • History of enabling teams with collaboration, open communication and fostering a team play culture.

Overview

10
10
years of professional experience

Work History

Senior Engineering Manager

WizCommerce (SaaS For Manufacters And Exporters)
09.2023 - Current
  • Responsible for GTM for the SaaS product, overseeing all the aspects of the same right from roadmap, planning, to execution and collaborating with all the stakeholders.
  • Led Backend, DevOps, and Data Science teams to multiple successful project implementations
  • Led the over haul of the infrastructure platform from AWS to GCP within 3 months with a very small team.
  • Rearchitectured some core pieces of the software keeping in mind the scale and agility of the product growth.
  • Responsible for growth and deliverables of 20 talented individuals.
  • Drove leadership learning forum across engineering to aid conceptualization and adoption of best practices for performance management, hiring right, on-boarding guide for leaders, and people management frameworks.
  • Ideated and operationalized a transparent and efficient performance management process in the organization.
  • Built high-performing teams from scratch. Inspired and guided low-performing/demotivated teams to a high-velocity performant teams.
  • Key contributor in conceptualizing business roadmap along with product engineering.
  • Introduced frameworks to ensure adherence to design, coding, and quality best practices.

Engineering Manager

Dunzo
09.2022 - 09.2023
  • Led 3 teams each of size 5+ engineers across backend and frontend, overseeing all the aspects of team vision, goals, dynamics, and performance.
  • Owned the contract rate from customers metrics as part of the order experience team, decreasing them by 15% with the help of over hauling the track order page.
  • Conceptualized MicroGeos project, which revamped the serviceability for Dunzo Daily stores leading to 20% reduction in the cost per transaction by optimizing the store to user mapping distance.
  • Headed the partner platform team responsible for building systems for partner lifecycle management, including the payouts and schemes. Worked with the accounts department to ensure all the compliances are also taken care of when processing the payouts.
  • Led the implementation of streaming pipeline which reduced the time taken for the payout details for each task to be generated from 30 minutes to instantly leading to reduction in contact rate between support and partners by 40%.
  • Created plans and processes for the web team and delivered all the web related items for projects across 6 partner teams.
  • Responsible for building ETL pipeline to enable data flows to take business decisions.
  • Successfully managed, and negotiated with external integrations for FreshBot, FreshChat, Exotel, Happay, ClearTax and Google API vendors.
  • By instituting the right processes and providing clear visibility for team members, I was able to enhance the team's productivity by 30%.
  • With a focus on streamlining our technology stack, took measures to minimize tech debt. As a result, more than 80% of dependencies transitioned from the legacy codebase to microservices.
  • Responsible for performance appraisals, ensured the correct and actionable feedback was passed in a respectful and proactive manner.
  • Garnered notable recognition through the Manager of the Quarter award in April 2022, a testament to the strategic leadership and dedication to excellence.

Senior Engineering Manager

Byju's/WhitehatJr
07.2021 - 09.2022
  • Guided and directed three dynamic teams, each consisting of 10+ developers, to execute a diverse range of initiatives.
  • Responsible to launch new courses from 0 to 1 as the leader of the new initiatives vertical. Successfully launched English, Music, and Arts courses in a streamlined manner. Grew all of these products separately from 0 to 10K+ students leading all the processes from ideation to customer support.
  • Led the execution of a pioneering "code-to-satellite" initiative, facilitating remote execution of student's code on Raspberry Pi installed on a satellite and inputs via the satellite sensors. Wrote and build a custom OS to enable the same.
  • Orchestrated a 25% remote team expansion, ensuring seamless integration of new members while meticulously managing growth, career progression, and mentorship for the existing team members.
  • Headed the "Byju's Live Classes" initiative, orchestrating celebrity master classes that engaged over 1 Lakh concurrent students grew the regular attendance by 60%.
  • Introduced robust processes and knowledge sharing sessions to foster continuous team growth.
  • Personally led the growth and skill development of newly onboarded team members, enabling them to contribute to production features within a remarkably short span of two weeks.
  • Spearheaded regular bug bashes across Byju's classes, achieving a remarkable 90% reduction in production bugs on a week-on-week basis. Also improved the MTTA from 1 hour+ to less than a minute by cleaning up notifications channel and reducing the alert fatigue.
  • Was responsible for building Snowflake pipelines to ensure data flows to and from the marketing channels.
  • Was awarded the manager of the Quarter award in November 2021.

Founding Engineer

Aknamed (Acquired by Pharmeasy)
10.2019 - 07.2021
  • Architectured, designed and developed an Order management system to support smooth working of warehouses.
  • Designed and developed SmartChain to provide pharma manufacturers, fine grained visibility into their product sales.
  • Designed and developed SmartBuy to provide mid and large scale hospitals, fine grained visibility into their procurement.
  • Designed and developed mutitenanting for order management system to support acqutiations.
  • Evaluated and implemented a QR coding solution in the warehouse, thus saving the hospitals over 8 hours of manpower every day when inwarding inventory.
  • Developed an ES mapping tool which enabled the data team to map hospital purchase history to our universal masters.
  • Automated invoices and dispatches thus saving the warehouse team 40% of their time in making deliveries.
  • Spearheaded the development of alerting and monitoring systems for all the business functions.
  • Architectured and developed the system to integrate with SAP and Tally to enable data flow across the organisation.
  • Implemented the deployment process using Capistrano along with autoscaling.
  • Migrated SmartBuy application to ReactJS for better user experience.
  • Migrated an existing ecommerce site to shopify while also writing custom apps and UI for it.
  • Grew the team to 15+ product developers.

Web Consultant

Freelancer
04.2019 - 10.2019
  • Engineered EventTemple's lead tracking and venue management solution using Rails and Angular.
  • Wrote custom deployment scripts in Python and AWS APIs to ensure smooth deployments of their various products.
  • Spearheaded a project with the-open.net to track all the campaigns, along with social media presence of the campaign.
  • Wrote custom python and ruby scripts for parsing to solve the data management problems for DrumUp.
  • Headed the technology team as a consultant to Newslaundry, to mentor the team and architecture their new mobile and web app.
  • Implemented a decision making system for asking smart questions based on previous inputs for PeopleBox.
  • Implemented bug reporting, alerting, monitoring and deployment process for PeopleBox using Sentry, Graylog, New Relic and Mina.

Senior Software Engineer

Practo
07.2015 - 04.2019
  • Architectured, and developed a social network for doctors using Ruby on Rails and Angular.
  • Spearheaded the middleware implementation for all Practo mobile and web apps, to enable them using reliable APIs across various micro services using GraphQL.
  • Architectured, developed and led the ecommerce application for Practo using React and redux.
  • Architectured, designed and developed the web app for Practo search using React and redux.
  • Developed a smart notification system to help apps increase the open rate from 2% to 20%.
  • Engineered the front end for the Practo healthfeed.

Software Engineer

Genii
06.2014 - 07.2015
  • Spearheaded the design and development of mytravelgenie, a flight booking website.
  • Initiated and developed the alerting and monitoring using Newrelic.
  • Built the front end for BigDecisions using Angular, which enabled them to gamify finances to users.
  • Setup custom database reliability on a digital ocean box, ensuring a master slave setup via a redis queue.

Education

Bachelor of Engineering - Computer Science

Mumbai University
Mumbai
2014

Timeline

Senior Engineering Manager

WizCommerce (SaaS For Manufacters And Exporters)
09.2023 - Current

Engineering Manager

Dunzo
09.2022 - 09.2023

Senior Engineering Manager

Byju's/WhitehatJr
07.2021 - 09.2022

Founding Engineer

Aknamed (Acquired by Pharmeasy)
10.2019 - 07.2021

Web Consultant

Freelancer
04.2019 - 10.2019

Senior Software Engineer

Practo
07.2015 - 04.2019

Software Engineer

Genii
06.2014 - 07.2015

Bachelor of Engineering - Computer Science

Mumbai University

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Aakash Aggarwal