
IT Support Specialist with 1+ years of experience resolving hardware, software, and networking issues. Skilled in Windows OS, Active Directory, and ticketing tools like ServiceNow. Known for fast response and excellent customer service. Seeking to contribute to a dynamic IT team.
• Maintain connectivity of exams and training labs.
• Maintains, operates and supports video conferencing systems.
• Install/upgrade/maintain hardware systems and software packages related to Domain.System/ video conferencing and other media technologies utilized.
• Configure outlook and office 365 support.
• Monitoring system performance and troubleshoot all kind of issues.
• Install, configure and troubleshoot printers.
• Managing Desktop, & Network Inventory.
• Installing and maintaining hardware and computer peripherals.
• Installation and configure all Operating system like windows 7, windows8 window 10 ,and windows 11.
• Configuration outlook.
• Office 365 support and maintenance.
• Installing and configuring software, hardware and networks
• Monitoring system performance and troubleshooting issues
• Working as Domain network.
• Implement the policies for the use of the computer system and network.