Experienced SAP SD Consultant and Project Lead with over 4 years in configuring and supporting the Sales & Distribution module. Expertise in end-to-end implementation and project enhancement, leading cross-functional teams, and managing client stakeholders to deliver effective SAP solutions.
Overview
2
2
Languages
4
4
years of professional experience
Work History
SAP SD Consultant
Ccentrik Infotech Private Limited
11.2025 - Current
Function as central liaison (SPOC) and project lead managing comprehensive delivery of SAP SD business processes while collaborating closely with delivery leads and client executives.
Conduct client workshops and gather requirements to transform complex business needs into actionable SAP solutions, efficiently addressing any gaps.
direct and coach cross-functional development teams in custom solution realization phase, managing creation of thorough functional specification documents for ricefw objects.
Lead quality assurance cycle by formulating test cases, supervising unit and integration testing, and efficiently conducting user acceptance testing (UAT) with client sign-offs.
Conduct live system demonstrations for clients to showcase newly implemented business processes, features, and system capabilities.
Oversee core SAP SD configurations, ensuring robust setup for sales documents, delivery types, billing types, and complex pricing procedures.
Manage end-user enablement by conducting training sessions and establishing detailed Standard Operating Procedures (SOPs) for operational continuity.
Maintained high levels of client satisfaction by providing exceptional support throughout each project's lifecycle.
Collaborated with technical teams to develop customized enhancements that further streamlined business operations.
Maintained high levels of client satisfaction by providing exceptional support throughout each project''s lifecycle.
Established strong working relationships with key stakeholders by consistently delivering reliable guidance on all aspects related to their use of SAP SD applications.
Improved data accuracy with thorough master data maintenance and validation processes.
SAP SD Consultant
Mawai Infotech Limited
06.2023 - 09.2025
Handled SD configuration for sales documents, delivery types, billing types, and pricing procedures.
Worked on 2 full life cycle implementations and 1 Rollout projects.
Analyzed business requirements and created functional specifications for RICEFW objects.
Supported enhancements and integration with FI for tax configurations and billing output.
Provided end-user training and created detailed SOPs.
Translate clients' business requirements into deployable business solutions. Manage end-to-end delivery for business processes by working directly with the delivery lead, client.
Provide demonstrations to clients for any new business process implementations.
Work on functional specification documents for the gaps identified.
Responsible for delivering multiple functional specification documents pertaining to reports and enhancements.
Handling multiple clients & business processes, train end users and facilitate user acceptance and sign-off. Responsible for problem management, working on root cause analysis and measures to eliminate them. Contribute to unit-level and organizational initiatives with the objective of providing high-quality service delivery.
SAP Support Executive
Globtier Infotech Pvt. Ltd.
02.2022 - 06.2023
Provided dedicated support at client location, addressing inquiries and resolving issues promptly.
Streamlined sales order processing, delivery scheduling, and billing configuration to enhance operational efficiency.
Conducted system testing, UAT, and go-live support for domestic and international clients, ensuring smooth transitions and user satisfaction.
Created and managed customer and material master data using LSMW.
Coordinated with ABAP team for custom developments.
Handled configuration and application support at the end user's level.
In case of an issue- diagnose, analyze and solve the issue
Implemented enhancements as needed.
Training the end users and preparing end user training material.
Established long-term client relationships through consistent delivery of high-quality products and services.
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Developed innovative solutions to complex problems, resulting in improved organizational performance.
Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
Bachelor of Science - Chemistry
Deoghar College
Deoghar
04.2001 -
Skills
SAP SD configuration
Order-to-Cash cycle
Sales order management
Transactions: Familiar with key SAP SD transaction codes
Integration: Can work with materials management, finance modules