Aaliya Zaheer
HR Professional
Jaipur
Summary
Responsible HR candidate with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, file management and employee recruitment. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
HR Associate
ITC Rajputana, ITC Hotels
12.2023 - Current
- Streamlined onboarding processes for improved employee retention and engagement.
- Trained and experienced online database management - SAP Success Factors (HR Transformation
- Ensured timely completion of performance appraisals, facilitating constructive feedback for career development purposes.
- Implemented efficient record-keeping systems, ensuring easy access to critical documents while adhering to data privacy requirements.
- Managed managers and executives reimbursements and claims.
- Ensured timely submissions of employee database headcount reports.
Human Resources Apprentice
ITC Rajputana, ITC Hotels
07.2022 - 11.2023
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes for turnover of about 350 employees.
- Processed employee termination paperwork at direction of supervisory staff.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Updated HR database with new employee information, changes in benefits, and other details
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
On-Job Training
ITC Rajputana, ITC Hotels
07.2019 - 06.2022
- Used internal software( OPERA )to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Kept accounts and cash flow in balance and ran daily reports with end of shift handovers to verify totals.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
Education
MBA - Human Resources Management
Symbiosis Centre For Distance Learning
Pune 07.2022 - Current
Bachelor of Arts - Tourism And Travel Management
Indira Gandhi National Open University
New Delhi 2019.07 - 2022.09
Associate of Arts - Hotel Management
Scholarship Programme- ITC Rajputana, Jaipur
Jaipur, Rajasthan 07.2019 - 2022.06
High School Diploma -
Mahaveer Public School
Jaipur 03.2018 - 2019.03
Skills
On-the-job training proficiency
Accomplishments
- Selected for scholarship program called WelcomLEAD(on the Job Training) by ITC Hotels.
- Performed in numerous dance competition and received scores of participation certificates especially in Kathak.
Timeline
HR Associate
ITC Rajputana, ITC Hotels
12.2023 - Current
Human Resources Apprentice
ITC Rajputana, ITC Hotels
07.2022 - 11.2023
MBA - Human Resources Management
Symbiosis Centre For Distance Learning
07.2022 - Current
On-Job Training
ITC Rajputana, ITC Hotels
07.2019 - 06.2022
Associate of Arts - Hotel Management
Scholarship Programme- ITC Rajputana, Jaipur
07.2019 - 2022.06
High School Diploma -
Mahaveer Public School
03.2018 - 2019.03
Bachelor of Arts - Tourism And Travel Management
Indira Gandhi National Open University
2019.07 - 2022.09
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