Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aamir Siddiqui

Manager Trainee
Lucknow,India

Summary

Manager Trainee (Collection) with over 7 years of successful experience in collection, banking, & customer service. Recognized consistently for performance excellence and contributions to success in Finance industry.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Manager Trainee

Genpact India Pvt.Ltd
Noida, Uttar Pradesh
09.2022 - Current
  • Handling Account receivable's for cardinal health,USA based Pharma MNC ( One of the most revenue generated company in USA listed in top 500 Fortune companies)
  • Monitoring and handling team of 5.
  • Performing the 2 major process of order to cash( collections & deduction for major and rugby account)
  • Performing complete research on deductions( shortages, return, chargeback). Disputing once the deductions being denied by cash team.
  • Submitting all the denial documents to the debtor and approaching for the dues been denied.
  • Setting meetings with the Account payables and setting a path for negotiation to extract the dues.
  • Reporting to the client on a weekly basis giving review of whole portfolio( like credits in different buckets, current balance, all buckets due amount and strategy for bring down the portfolio.
  • Handy on IBM facts software( finance software)
  • Timely adding training session with the team and reviewing the portfolio been assigned to the team.

Sales Manager

White Hat Junior
Mumbai, Maharashtra
10.2021 - 12.2021


  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Implemented systems and procedures to increase sales.

Senior Analyst Collection (B2B)

Al qada claims recovery services
Dubai, United arab emirates
02.2019 - 02.2020
  • Contacted customers to collect outstanding payments via one -time or negotiated installment methods through calls & emails.
  • Successfully implemented new technologies and process automations to encourage continuous improvement.
  • Reconciled discrepancies between accounts receivables general ledger account and accounts receivables trial balance account.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Accessed credit records to evaluate customer credit histories.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Reduced past due balances an bad debt by coordinating collection efforts with customer service, sales, and billing departments.
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.

Collection Officer

Hadaf al khaleej debt collection llc
sharjah, United arab emirates
10.2017 - 08.2018
  • Managing the collection portfolio of our client ( national bank of Abu Dhabi) government bank of UAE for the various banking products i.e personal loan, credit cards, auto loan, over draft.
  • Making follow up calls and emailing the debtors for the recovery.
  • Sending the authorized legal notices to the debtors as well making a filed visit to the debtor.
  • Negotiating with the debtors for one-time or installment settlement plans.
  • Preparing the settlement documentations and taking the approval from the client.
  • Tracing and tracking the vintage accounts or dead accounts.
    Meeting the monthly collection targets.

Telesales Executive

jd it solutions llp
Noida, india
12.2016 - 07.2017
  • Receiving inbound calls and greeting the customers.
  • Understanding the requirement of the customer and pitching the product as per the requirement.
  • Converting the sale and closing the call.
  • Accelerating the case to the other department for future follow up prospects and marketing.

Customer Care Executive

Softolution technology pvt. ltd.
New Delhi, india
11.2015 - 11.2016
  • Answering the phone calls and attending to the questions of customers.
  • Directing calls to concern authorities.
  • Making records of customer calls and complain
  • Clarifying doubs of customer and explaining a solution to the customers.
  • Maintaining as well as updating account information of customers
  • Making outbound calls to follow up with customers.

Education

Bachelor of Engineering - Chemical Engineering

Institute of Engineering And Tecnology
Lucnow
07.2010 - 06.2015

HSC - Maths

SDDT Inter College
Gorakhpur
03.2008 - 04.2009

SSC - Science

G N National Public School
Gorakhpur
03.2005 - 04.2006

Skills

    Credit and collections

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Certification

Order to cash

Timeline

Manager Trainee

Genpact India Pvt.Ltd
09.2022 - Current

Sales Manager

White Hat Junior
10.2021 - 12.2021

Senior Analyst Collection (B2B)

Al qada claims recovery services
02.2019 - 02.2020

Collection Officer

Hadaf al khaleej debt collection llc
10.2017 - 08.2018

Telesales Executive

jd it solutions llp
12.2016 - 07.2017

Customer Care Executive

Softolution technology pvt. ltd.
11.2015 - 11.2016

Bachelor of Engineering - Chemical Engineering

Institute of Engineering And Tecnology
07.2010 - 06.2015

HSC - Maths

SDDT Inter College
03.2008 - 04.2009

SSC - Science

G N National Public School
03.2005 - 04.2006

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Aamir SiddiquiManager Trainee