Results-driven talent acquisition leader with proven success in developing innovative sourcing techniques and enhancing recruitment efficiency. Committed to fostering diverse candidate pools and delivering seamless candidate experiences.
Overview
15
15
years of professional experience
Work History
Head - Talent Acquisition
A&A Business Solutions Pvt. Ltd.
Noida
01.2018 - Current
Led talent acquisition strategies, enhancing recruitment efficiency and effectiveness across the organization.
Managed end-to-end recruitment processes to ensure seamless candidate experiences.
Developed and implemented innovative sourcing techniques, increasing diversity in candidate pools.
Conducted market research to identify hiring landscape trends, informing strategic adjustments in recruitment efforts.
Client Manager
ABC Consultants
New Delhi
04.2015 - 12.2015
Managed client relationships to ensure satisfaction and retention.
Developed and maintained relationships with clients to understand their needs and provide solutions.
Collaborated with teams to develop tailored solutions for clients.
Coordinated project timelines and resources for effective execution.
Human Resources Manager
Vistara - TATA SIA Airlines Ltd.
Gurgaon
07.2014 - 12.2014
Managed recruitment processes to attract top talent for various positions.
Identified, screened and interviewed potential employees.
Created job postings, tracked applicants and maintained applicant database.
Oversaw employee relations to maintain a positive workplace culture.
Organized orientation sessions for new hires and provided them with onboarding information.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Provided HR consultation services to leadership and department heads.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Human Resources - Assistant Manager
Indigo - InterGlobe Aviation Ltd.
Gurgaon
01.2010 - 06.2014
Coordinated recruitment drives to attract qualified candidates, improving candidate pool quality.
Led recruitment processes for multiple aviation industry positions, enhancing talent acquisition strategy.
Worked with hiring managers to create precise job postings reflecting position requirements.
Collaborated with department heads to assess staffing needs and develop workforce strategies.
Coordinated with managers to verify job descriptions for accuracy and relevance.
Maintained HRIS systems, ensuring accuracy of employee records and supporting compliance.
Inflight Services - Executive
Indigo - InterGlobe Aviation Ltd.
New Delhi
04.2007 - 12.2008
Led operational strategies for efficient airline service delivery and customer satisfaction.
Coordinated cross-functional teams to deliver high quality results within tight timelines.
Facilitated communication between stakeholders to improve service quality and efficiency.
Mentored junior staff in best practices for airline operations and customer engagement.
Analyzed operational data to identify trends and inform strategic decisions.
Coordinated cross-departmental teams to align on flight schedules and resource allocation.
Organized and facilitated regular meetings with senior management teams.
Created reports summarizing progress against organizational goals and objectives.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created effective business plans to focus strategic decisions on long-term objectives.
Lead - Cabin Crew Member
Indigo - InterGlobe Aviation Ltd.
New Delhi
08.2026 - 03.2027
Led pre-flight briefings outlining flight routes, expected durations, and onboard services, enhancing crew preparedness and passenger experience.
Administered emergency procedures ensuring onboard safety during flights.
Conducted pre-flight safety checks to ensure compliance with aviation regulations.
Strictly adhered to FAA regulations regarding air travel safety protocols.
Promoted a safe environment for travelers and employees by following company regulations.
Cross-trained shift personnel through role rotation, promoting adaptability and ensuring seamless operations across all service areas.
Documented incidents involving unruly or disruptive passengers, providing insights to improve crew training and response strategies.
Cabin Crew Member
Jet Airways
New Delhi
04.2002 - 06.2006
Ensured passenger safety through thorough pre-flight checks and emergency procedures.
Delivered exceptional customer service by promptly addressing passenger inquiries and needs.
Conducted cabin checks throughout flights to meet passenger comfort and safety requirements.
Collaborated with team members to maintain efficient cabin operations during flights.
Managed cabin inventory, ensuring timely availability of supplies and equipment for smooth operations.
Resolved in-flight issues, fostering a positive atmosphere for passengers and crew.
Administered first aid assistance to passengers.
Documented incidents involving unruly or disruptive passengers to support safety and security protocols.