Microsoft Office
Aanchal Yadav
Operations Manager
NEW DELHI
Summary
Seasoned Ecommerce Operations Manger with nearly 10 years of experience at Myntra and Flipkart, leading large-scale catalog, studio, and quality operations. Proven people leader managing and mentoring 40+ professionals across studio operations, image editing, content writing and audit functions. Known for building high-performing teams, driving ownership and accountability, and partnering with cross-functional stakeholders to deliver consistent, high-quality outcomes at scale. Strong focus on operational governance, process optimization, and execution in high-volume ecommerce environments.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Catalog Manager
MYNTRA
10.2023 - Current
- Lead and manage a 40+ member cross-functional workforce across Studio Operations, Image Editing, Content Writing, and Quality Auditing.
- Conducted regular performance reviews of team members, providing constructive feedback and opportunities for professional development.
- Own end-to-end daily operations, ensuring high-volume catalog ingestion, while consistently meeting TAT and SLA commitments.
- Streamline coordination between the studio and editing teams, significantly reducing rejections, and accelerating product go-live timelines.
- Leverage advanced Excel and Google Analytics to track productivity, identify operational bottlenecks, and deliver weekly performance dashboards to senior leadership.
- Define and enforce stringent quality benchmarks for imagery and content, ensuring best-in-class catalog presentation aligned with brand standards.
- Integrate AI-based image generation for scattered-load styles, reducing turnaround time, meeting brand expectations, and enabling incremental business growth.
- Partner closely with category managers to ensure seamless shoot planning and execution.
- Plan and supervise multiple brand launches and collections, including Zara, Myntra FWD, HOB, the Diljit Dosanjh Capsule Collection, the M&H Valentine Collection, and the Sangria Siblings Collection, among others.
- Coordinate with model agencies to book brand-approved and shortlisted models in line with brand requirements, ensuring high-quality deliverables.
- Coordinate with outsourced vendors to efficiently manage high-volume workloads, and ensure timely delivery.
- Onboard freelance resources in alignment with business requirements and project demands.
- Drive execution discipline to ensure team and individual targets are consistently met or exceeded.
Associate Quality Auditor
MYNTRA
04.2020 - 09.2023
- Supported end-to-end catalog operations, including category request handling, studio planning, and floor execution.
- Coordinated with the studio, content, image editing, and QC teams to ensure timely and accurate catalog delivery.
- Independently managed content quality control (QC) activities, ensuring compliance with brand and catalog standards.
- Assisted in model planning, shoot scheduling, and studio coordination to meet agreed timelines and SLAs.
- Executed task allocation and workload coordination, acting as a point of contact during the lead's absence.
- Supported operations governance by managing daily workflows and handling escalations.
- Applied data analysis skills to manage large datasets, track operational metrics, and support reporting.
- Demonstrated leadership readiness through ownership, reliability, and consistent execution.
Quality Auditor
MYNTRA
11.2019 - 03.2020
- Owned floor operations and go-live execution during lead/manager absence, managing floor teams while meeting daily and team targets.
- Served as the single point of contact for category requests and escalations, handling inactive and non-live style issues from MAS and business stakeholders.
- Partnered with SMEs to support attribute training, SOP creation, and onboarding of new joiners.
- Built and maintained Excel-based operational trackers and reference datasets for execution and reporting.
- Coordinated with VQCs, editors, and studio SPOCs to resolve on-floor operational issues, and ensure smooth delivery.
- Achieved 108% productivity while balancing execution ownership, new-hire training, and SME support.
- Demonstrated strong ownership, reliability, and readiness for higher operational responsibilities.
Product Specialist
FLIPKART
03.2016 - 04.2017
- Managed backend product data entry and attribute mapping for high-traffic categories.
- Ensured a seamless customer experience by verifying the accuracy of product specifications and technical details.
- Coordinated with seller support teams to resolve listing issues and enhance seller catalog compliance.
Education
B.Sc. - Mathematical Science
Delhi University
New Delhi, India07-2015
Skills
Catalog Management
Studio Operations
AI-driven image generation expertise
Targeted prompt creation
Vendor coordination expertise
Quality Assurance (QA)
Workflow Optimization
SKU Lifecycle Management
Large Team Management (40 members)
Performance Monitoring
Cross-functional Collaboration
Training & Mentoring
Experienced with Excel automation techniques
Skilled in data management using Google Sheets
Adobe Analytics expertise
Core Skills
Catalog Management, Studio Operations, Vendor Management, Quality Assurance (QA), Workflow Optimization, AI Integration & Efficiency: Integrated AI-driven image generation tools into the workflow, significantly reducing manual effort and accelerating product Go-Live times. SKU Lifecycle Management, Large Team Management (35+ members), Performance Monitoring, Cross-functional Collaboration, Training & Mentoring, Advanced Excel (Pivot Tables, VLOOKUP, Macros), Google Sheets, Adobe Analytics
Software
Google Sheets
AI - Chat GPT, Copilot, AI Studio, Gemini
Online Excel
Timeline
Catalog Manager
MYNTRA
10.2023 - Current
Associate Quality Auditor
MYNTRA
04.2020 - 09.2023
Quality Auditor
MYNTRA
11.2019 - 03.2020
Product Specialist
FLIPKART
03.2016 - 04.2017
B.Sc. - Mathematical Science
Delhi University