Aayush Agarwal
Pune
Summary
Actively pursuing a Cybersecurity career, aiming for the Certified Ethical Hacker (CEH) certification. Skilled in ethical hacking tools such as Wireshark and Metasploit framework. Bringing a background in business operations and technical support. Excited to integrate cybersecurity knowledge into safeguarding organizational integrity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Operator
Sai Trading Co. (Authorised Distributors for Amul Dairy Products, Frozen Products & Ice-cream)
Pune
03.2022 - Current
- Manage distribution, transportation, and logistics operations for Amul Dairy Products and Ice-cream
- Ensure timely deliveries to wholesalers and retailers, optimizing inventory management and enhance customer satisfaction.
Business Operator
Prayag Sales (Authorised Distributor for Amul Dairy Products)
Pune
02.2019 - 04.2021
- Managed distribution, sales and logistics operations for Amul Dairy Products
- Ensured timely deliveries to wholesalers and retailers, optimizing inventory management and ensured customer satisfaction.
Technical Support Professional
TomTom India Pvt Limited
Pune
11.2018 - 02.2019
- Resolved technical queries related to TomTom navigation devices, features, functionality, installation and configuration.
- Collaborated with different teams to solve technical customer problems.
- Tools: Oracle RightNow.
Customer Service Associate
Amazon Development Center
Pune
07.2017 - 03.2018
- Addressed customer inquiries promptly and efficiently through chat and email channels.
- Assisted customers with inquiries regarding replacements, refunds, and shipments for products sold on Amazon.com.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
B.E - Electronics And Telecommunication Engineering
Sinhgad Academy of Engineering (affiliated To Savitribai Phule Pune University)
Pune, India01.2018
HSC - Science
S.M. Choksey Junior College
Pune, India05-2013
ICSE -
The Bishop's School
Pune, India03-2011
Skills
- Basic Networking: Understanding of basic networking concepts (TCP/IP, DNS, DHCP)
- Operating Systems: Familiarity with operating systems (Windows, Kali Linux)
- Basic Knowledge of Microsoft SQL and Office applications
- Security Awareness: Basic knowledge of Cybersecurity Principles and Ethical Hacking
- Vulnerability Awareness: Awareness of common vulnerabilities and threats
- Security Tools: Exposure to Hacking and security tools such as Wireshark, Nmap, Metaspoilt framework, APK tool, Nessus and others
Accomplishments
- Actively served as a core team member of the Google Student Ambassador Program in 2014-15.
- Certified as a mountaineer with an 'A' grade after completing the Basic Mountaineering Course (BMC) at NIMAS, Arunachal Pradesh in 2023.
Certification
Pursuing C|EH v12 (Certified Ethical Hacker), E.C. Council
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Business Operator
Sai Trading Co. (Authorised Distributors for Amul Dairy Products, Frozen Products & Ice-cream)
03.2022 - Current
Business Operator
Prayag Sales (Authorised Distributor for Amul Dairy Products)
02.2019 - 04.2021
Technical Support Professional
TomTom India Pvt Limited
11.2018 - 02.2019
Customer Service Associate
Amazon Development Center
07.2017 - 03.2018
B.E - Electronics And Telecommunication Engineering
Sinhgad Academy of Engineering (affiliated To Savitribai Phule Pune University)
HSC - Science
S.M. Choksey Junior College
ICSE -
The Bishop's School
Pursuing C|EH v12 (Certified Ethical Hacker), E.C. Council
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