Aayush Arora
Category Manager International Business
Summary
Equipped with strong problem-solving skills, a proactive willingness to learn, and exceptional communication abilities. Poised to drive team success and achieve outstanding results. Ready to embrace new challenges and advance organizational goals with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Category Manager International Business
Pristyn Care
04.2024 - Current
- Developed and run the International business as an entrepreneur and scale it from 0 to 100 surgeries market by understanding the trend of creating 0 to 1 business.
- Managed the P&L, driving MOM revenue growth from ₹5 lakhs to ₹50 lakhs, aligning with business projections. Spearheaded strategies to significantly boost financial performance and achieve ambitious revenue targets
- Analyzed sales performance, adjusted marketing strategies, and reduced cost per lead (CPL), resulting in decreased monthly marketing expenses.
- Applied a cohort approach to categorize customers into P0, P1, and P2 groups, leading to higher conversion rates and clearer conversion forecasts.
- Introduced an integrated approach of product training, call monitoring, and micro-management reviews, leading to substantial gains in team performance and conversions. rates.
Team Lead International
Pristyncare (GHV Advance Care Private LTD)
01.2022 - 03.2024
- Spearheading the team of Proctology Department at city Delhi NCR and Dhaka(Bangladesh) with focus on revenue generation and business development
- Understand Patient profile & problems to explain the benefits of our services
- Coordination with different departments (Insurance dept., Pre auth dept, Admission dept., Patient experience dept, discharge dept, EMI dept, Transportation dept and City operations dept.) for better patient experience
- Set weekly targets and held frequent meetings with business development teams to ensure achievement of monthly goals
- Contributed towards company growth by suggesting improvements at both operational level and executional level
- Started the general surgery cases for CGHS and DGHS empaneled employees which was never introduced before in the category.
Business Development Manager
Pristyncare (GHV Advance Care Private LTD)
01.2021 - 01.2022
- Plan & oversee business development efforts for Delhi/NCR region
- Advise customers about the product through structured discussions
- Directly impact revenue generation
- Advise patients about the service through structured discussions
- Understand Patient profile & problems to explain the benefits of our services
- Hand holding the patients throughout their journey.
Senior Travel Sales Consultant
Traveldecorum.com
09.2018 - 12.2020
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships
- Resolved customer complaints in a timely manner, restoring trust and maintaining brand reputation.
- Handling queries regarding flight reservations which includes new bookings, cancellation recover GDS (World Span)
Customer Care & Sales Executive
Travelwings.com
07.2016 - 09.2018
- Taking care of holiday packages (Fixed departures & customized packages), tours, staycation and attractions and selling Holiday Packages for Europe, Georgia, Armenia, Baku, Dubai, Ukraine, Thailand, Maldives, Kenya, and India
- Frequently earned recognition for top sales performance and rewarded with a fame trip to Dubai for achieving the Sales Targets and being the Top Sales performer
- To handle all domestic & international tickets issue for B2B and B2C client
- Handled flight booking queries of customers with help of GDS, BSP, Fresh desk and make new bookings, amendments, reissues (manual,EMDs), cancellation, refunds etc as per customer requirements
Education
Bachelor of Technology - Electronics and Communication
Poornima College of Engineering
Jaipur, RajasthanHigher Education - Science and Mathematics
Maheshwari Public School
Skills
Strategic Sourcing
Sales Tracking and Training
Category development
Demand forecasting
Data Analysis
Category growth
Performance Metrics
Customer Relationship Management (CRM)
Problem-Solving
Accomplishments
- Recognized and rewarded for driving the international healthcare business into Dhaka, creating a strong market footprint.
- Generated a revenue of 2.9 CR from Jan 2021- July 2022
- Rewarded as a 6 times star performer for best performance in pristyncare
- Rewarded as best TL with an achievement of 108%
- Rewarded with a fame trip to Dubai for achieving the sales target and was a top sale performer in travelwings.com
- Met and exceeded sales goals for 6 consecutive years by maintaining and creating a consistent pipeline
Timeline
Category Manager International Business
Pristyn Care
04.2024 - Current
Team Lead International
Pristyncare (GHV Advance Care Private LTD)
01.2022 - 03.2024
Business Development Manager
Pristyncare (GHV Advance Care Private LTD)
01.2021 - 01.2022
Senior Travel Sales Consultant
Traveldecorum.com
09.2018 - 12.2020
Customer Care & Sales Executive
Travelwings.com
07.2016 - 09.2018
Bachelor of Technology - Electronics and Communication
Poornima College of Engineering
Higher Education - Science and Mathematics
Maheshwari Public School
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