Aayushi Gupta
Noida
Summary
Proficient, goal-oriented professional focused on continuous learning and organizational value addition. Results-driven Trainer recognized for high productivity and efficient task completion. Expertise in curriculum development, employee engagement strategies, and performance improvement techniques. Strong communication, leadership, and adaptability skills drive successful training outcomes and enhance team performance.
Overview
11
11
years of professional experience
Work History
Trainer & Educator ( North )
Kiehl’s
Gurugram
2024.09 - Current
- Developed and implemented successful Employee training programs for all North stores ( FSS & SIS)
- Experienced in creating and delivering instructor led training sessions, as well as virtual trainings when required.
- Utilized tracking mechanism to ensure that training objectives were met and learning outcomes achieved.
- Time to time collaborating cross-functional teams to identify training needs and develop tailored solutions.
Store Manager
Kiehl’s
Gurugram
2021.08 - 2024.09
- Ensuring proper hygiene & ambience, adhere to brand SOP & achieving the store KPI’s.
- Preparing weekly sales report & presentation as well as identifying the store’s weekly best & bottom sellers.
- Managing store stock inventory & sharing the requirements of best seller with the product team.
- Preparing the monthly sales report & analyzing the category contribution in store sales.
- Managing the customer data for skin care consultation & reviewing the product performances consulted to them.
- Managing day to day retail operations, reconciling store sale cash & card, maintaining stock inward & outward report, conducting weekly inventory global count & weekly petty cash expense report along with achieving monthly targets.
- Ensuring customer delight by focusing on customer satisfaction & handling customer relationship management.
- Maintaining the data of virtual shopping (home shopping) & connecting with the customer to bridge their product requirements.
- Ensuring proper display setting as per brand VM guidelines.
- Maintained basket size of more than 2.75 & ATV of INR 9000.
- Did a sale of INR 2.3 million in Q-4 2023.
- Increased store business from -6% to +35% LFL.
Make-Up Artist & Product Specialist
M.A.C.
Gurugram
2018.12 - 2021.02
- Handled the position of product specialist and express makeup artist.
- Preparing weekly sales report & presentation & identifying the store’s weekly best & bottom sellers.
- Preparing the monthly sales report & analyzing the category contribution in store sales.
- Managing daily store operations, reconciling store sale cash & card, maintaining stock inward & outward report, conducting weekly inventory global count & weekly petty cash expense report along with achieving monthly targets & store KPI’s.
- Ensuring customer delight by focusing on customer satisfaction & handling customer relationship management through social media.
- Welcome season’s trend by creating various looks.
- Delivering accurate information about each product as product specialist.
- Ensuring proper display setting as per brand VM guidelines.
- Visiting own and competitor’s brand stores.
- Did a sale of INR 7.4 Million in 2019.
- Maintained basket size of more than 2.00 & ATV of INR 4500.
- Did a sale of INR 5.7 million in Q-1, Q-3, Q-4 2020 & Q-1 2021.
Store Manager & Makeup Artist
Affinity Salon
New Delhi
2018.02 - 2018.12
- Preparing daily brand KPI and cash card reports.
- Preparing weekly & monthly sales reports & presentations.
- Managing store stock inventory & sharing the requirements of best seller with the product team.
- Managing day to day retail operations within allocated resources and budget.
- Handling customer relationship management & monitoring staff performance.
- Delivering satisfactory makeovers as per customer’s personal preferences.
Merchandising intern
Li & Fung Private Limited
Gurgaon
2016.02 - 2016.06
- Planned and organized buying and sourcing meets for buyers.
- Arranged visual displays of samples for approval from senior buyers.
- Handled sampling, costing, manufacturing, quality control and deliveries for brand SAINSBURY (UK) with a total business value of USD 1.5million for 15 styles of women handbags and scarves.
- Liaised and negotiated with vendors for competitive pricing and ensured timely deliveries.
- Created purchase orders and managed revision for confirmed units.
Associate Sales intern
SuperDry (Reliance Brands Limited)
Gurgaon
2015.06 - 2015.08
- Learnt co-ordination with merchandising and distribution team for timely stock delivery.
- Learnt stock receiving and stock transferring within stores at different location or from warehouse.
- Ensured proper display set up as per company guidelines & customer delight with focus on customer satisfaction.
- Did sales of INR 1.75 mil with basket size of 2.0.
Associate Sales intern
Calvin Klein
New Delhi
2014.06 - 2014.07
- Ensured customer delight by focusing on customer satisfaction.
- Handled customer relationship management.
- Did sales of INR 0.57 mil (EOSS) with basket size of 2.3 for SS14.
Education
Bachelor & Master of Business Administration - Fashion Merchandising & Retail Management
Footwear Design & Development Institute
Noida, India01.2018
AISSCE - Science
NIOS
01.2013
AISSE - All Subjects
Delhi Public School
Meerut Road, India01.2010
Skills
- Elementary knowledge of MS Office (MS Excel, MS Power Point, MS Word)
- Learning management systems
- Performance tracking
- Effective communication
- Professional Make-up Course from Chandni Singh Studio
Accomplishments
- Worked as campus journalist with Hindustan Times (06/01/14 – 06/01/15).
- Worked as freelancer Makeup Artist with professional photographers (04/01/18 – 05/01/18).
Languages
- English
- Hindi
Areas Of Interest
- Training and Education
- Retail Operations
Personal Information
- Father's Name: Mr. Sanjay Gupta
- Date of Birth: 11/11/93
- Gender: Female
Timeline
Trainer & Educator ( North )
Kiehl’s
2024.09 - Current
Store Manager
Kiehl’s
2021.08 - 2024.09
Make-Up Artist & Product Specialist
M.A.C.
2018.12 - 2021.02
Store Manager & Makeup Artist
Affinity Salon
2018.02 - 2018.12
Merchandising intern
Li & Fung Private Limited
2016.02 - 2016.06
Associate Sales intern
SuperDry (Reliance Brands Limited)
2015.06 - 2015.08
Associate Sales intern
Calvin Klein
2014.06 - 2014.07
Bachelor & Master of Business Administration - Fashion Merchandising & Retail Management
Footwear Design & Development Institute
AISSCE - Science
NIOS
AISSE - All Subjects
Delhi Public School