Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
Timeline
Generic

ABDUL MUJEEB

Hyderabad,TG

Summary

Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Associate

Wipro
09.2023 - 03.2024
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Prevented potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Supported user satisfaction through prompt resolution of reported concerns regarding offensive or inappropriate material.
  • Strengthened team efficiency by training new moderators on best practices, guidelines, and workflow processes.
  • Proactively identified areas requiring policy updates or clarifications, reducing the occurrence of inconsistencies in content moderation decisions.
  • Acquired in-depth knowledge of content areas to provide effective edits.

Senior Associate

Wipro
12.2019 - 09.2023
  • Enhanced team performance by implementing effective project management strategies and providing consistent guidance.
  • Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
  • Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Developed comprehensive training programs, resulting in improved employee skillsets and increased productivity.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Education

Master of Commerce - Accounting

Indira Gandhi National Open University
Hyderabad, India
10.2022

Bachelor of Commerce - Accounting

Palamuru University
Hyderabad, India
10.2018

Skills

  • Performance Monitoring
  • Training and Mentoring
  • Team Leadership
  • Process improvement
  • Effective communication
  • Adaptability
  • Decision making

Certification

  • Full Stack Data Science,Global Skill Development Council,Novel Vista
  • Machine Learning,Global Skill Development Council
    Novel Vista
  • DevOps Engineer,Global Skill Development Council
    Novel Vista
  • Business Analytics,Global Skill Development Council,Novel Vista
  • MCITP,Speed Computers
  • Computer Hardware, Speed Computers
  • MS Office, Speed Computers

Technical Skills

Python, Machine Learning, Business Analytics, DevOps, Full Stack Data Science, MS Office, Networking, Desktop Support, Troubleshooting, OS Installations, Application Installations.

Timeline

Senior Associate

Wipro
09.2023 - 03.2024

Senior Associate

Wipro
12.2019 - 09.2023

Master of Commerce - Accounting

Indira Gandhi National Open University

Bachelor of Commerce - Accounting

Palamuru University

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