Abdul Alim Abdul Kalim Shaikh
Nanded
Summary
Accomplished Deputy Manager at HDFC Bank with expertise in regulatory compliance and team leadership. Spearheaded process improvements, boosting service efficiency by 20%. Adept at cross-functional coordination and budget management, enhancing operational strategies. Proven problem solver with effective communication skills, driving team success and customer satisfaction. Results-driven Deputy Manager with expertise in regulatory compliance, team leadership, and budget management. Proven ability to enhance service delivery through process improvements and effective training programs.
Overview
6
6
years of post-secondary education
13
13
years of professional experience
Work History
Deputy Manager
Hdfc bank
Dhule
02.2020 - Current
- Managed daily operations and ensured compliance with banking regulations.
- Led team meetings to discuss goals and operational strategies.
- Trained new staff on banking procedures and customer service standards.
- Coordinated with cross-functional teams to streamline processes.
- Reviewed account applications for accuracy and completeness.
- Oversaw customer inquiries and resolved issues promptly.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented process improvements to enhance service delivery efficiency.
Operations Manager
Credit grameen access ltd
Nanded
02.2019 - 02.2020
- Oversaw daily operations ensuring efficiency across all departments.
- Managed team schedules and resource allocation for optimal workflow.
- Implemented process improvements to enhance service delivery and productivity.
- Trained staff on operational protocols and customer service standards.
- Responded to information requests from superiors, providing specific documentation.
Sales Officer
Hdfc bank
Nanded
06.2013 - 12.2018
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Collaborated with team members to create effective sales strategies and promotional materials.
- Managed client accounts, ensuring accurate documentation and timely follow-ups.
Education
MBA - Accounting And Finance
SRTMUN NANDED
Nanded 06.2009 - 07.2011
B.com - Accounting And Finance
SRTMUN NANDED
Nanded 05.2005 - 05.2008
12th -
Yashwant Collage Nanded
Nanded 10 Th - Science Education
Indra Gandhi Highschool Nanded
Nanded 06.2000 - 07.2001
Skills
- Regulatory compliance
- Team leadership
- Budget management
- Process improvement
- Cross-functional coordination
- Resource allocation
- Problem solving
- Effective communication
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1
Marathi
Proficient (C2)
C2
Timeline
Deputy Manager
Hdfc bank
02.2020 - Current
Operations Manager
Credit grameen access ltd
02.2019 - 02.2020
Sales Officer
Hdfc bank
06.2013 - 12.2018
MBA - Accounting And Finance
SRTMUN NANDED
06.2009 - 07.2011
B.com - Accounting And Finance
SRTMUN NANDED
05.2005 - 05.2008
10 Th - Science Education
Indra Gandhi Highschool Nanded
06.2000 - 07.2001
12th -
Yashwant Collage Nanded