Results-oriented General Manager with expertise in project management and risk mitigation. Proven ability to enhance customer satisfaction and operational efficiency while driving profitability through strategic initiatives. Skilled in team development and resource utilization to support scalable operations. Committed to delivering timely results and fostering strong relationships.
Overview
24
24
years of professional experience
3
3
Certificates
Work History
General Manager - Marketing & Projects
Solar EnergieTechnik Ltd.
Pune
08.2013 - Current
Grew the sales on solar products by about 75 percent with specific campaigns, better channel management, and better alignment among marketing, sales, and operations.
Developed the company's internet presence with an online base, which builds the company's brand awareness and makes the company a reputable provider of solar solutions.
Managed and developed e-commerce functionality on corporate site, introducing new digital sales channel and establishing order capture and fulfilment support processes.
Established and made standard end-to-end operations to sell through marketplaces like Amazon, Flipkart, Snapdeal, Trade India, and India MART in terms of product listing, product content, product pricing, product promotion, and order management.
Combined e-commerce ordering with the current operational and logistics operations to guarantee timely delivery and consistent customer experience.
Planning and delivery of major projects owned by the solar industry and arranging marketing, sales, operations, and manufacturing to achieve scope, time, cost, and quality goals.
Led project implementation such as residential rooftop projects, solar street light projects, and rural energy projects, in order to meet the MNRE and national standards.
Clear project charters, schedules, resource allocation plans, and budgets; monitored the progress against plan and issues addressed proactively to prevent schedule delays and overruns.
Assisted large government and institutional bids through the preparation of proposals, technical documentation, and presentations, getting project plans in line with tender requirements.
Solar energy solutions company provides solar solutions to rooftop systems, solar street lights, rural energy solutions, and storage projects to residential, commercial, and government customers.
Managed project delivery and PMO across diverse product lines and functions, ensuring alignment with strategic goals.
Headed one of the Central Bank projects that had a value of about USD 1.2 million, delivered within agreed timeframes and budget as well as adhering to stringent regulatory and quality standards.
Led project start-up with charters, requirements collection and definition of scope; made sure business, operations and technology stakeholders were aligned.
Led vendor selection: developed RFQs, reviewed vendors and solutions, conducted negotiations, and managed onboarding and integration efforts.
Established and organized development and testing teams; oversaw UAT and migration approvals to facilitate smooth go-live and the occurrence of minimal production problems.
Minimized turnaround time (TAT) of loan and credit card procedures by approximately 50% by re-designing business processes, eliminating non-value addition process, and streamlining business processes under lean principles.
Streamlined loan and credit card processing by implementing a fully paperless system, significantly reducing operational effort and minimizing errors.
Recognized and registered project risks and problems, prepared mitigation strategies, and prioritized essential items ahead of schedule in order to safeguard delivery promises and budgets.
Collaborated with Lean team to restructure workflows in loans and credit cards, enhancing efficiency and improving customer experience.
Assured adequate project closure, documentation and handover to operations, internal audit, and compliance requirements.
Head Designer
CVDPL
Pune
01.2002 - 08.2002
Coordinated design projects and delivered marketing and visual materials, aligning with internal stakeholders and timelines.
Led design team in developing innovative product concepts.
Collaborated with marketing to align designs with brand strategy.
Oversaw quality control for all design prototypes and samples.
Education
Bachelor of Business Administration (BBA) -
Manipal University
03.2026
B.Com. -
Mumbai University
01.1999
Project Management Professional (PMP) -
PMI Institute
03.2026
Diploma in system engineering -
Aptech
Pune
Diploma in Web Engineering -
Arena
Pune
Skills
PMO governance
Project management
E-commerce strategy
Data analysis
Digital marketing
Team collaboration
Effective communication
Proposal development
Workflow planning
Process optimization
Customer relationship management
Team training and development
Scope gathering
Documentation and WBS development
Stakeholder communication
Risk and problem management
Change management
RFP and RFQ development
Evaluation and contract negotiation
Contract management
Lean control and workflow optimization
Team building and mentoring
Conflict management and collaboration
Total quality management
Vendor partnerships
Change implementation
Relationship building
Leader
Risk mitigation
Vendor relationships
Vendor negotiations
Staff motivation
Strategic planning
Budget development
Performance improvement
Budget coordination
Troubleshooting expertise
Staffing
Verbal and written communication
Leadership
Profit and loss
Team leadership
Revenue and market expansion
Process automation
Exceptional interpersonal communication
Interpersonal skills
Performance analysis
Profit generation
Trend analysis
Risk management
Economic analysis
Cost control
Program administration
Inventory control
Facility management
Business development
New business development
Performance evaluations
Customer retention
Matrix management
Contract negotiations
Budgeting
Leadership
Vendor sourcing
Organizational development
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Certification
higher diploma in system engineering - Aptech computers - 1999
Monetary benefits and admiration by top-level executives when it comes to utilizing lean management concepts and executing serious projects within the required timeframe.
Selected Project Highlights
Successfully delivered a Central Bank project of about USD 1.2 million within time and budget constraints, involving the coordination of various internal teams and vendors and high-flying regulatory scrutiny.
Redesigned loan and credit card services to reduce TAG by approximately 50 percent and go paperless to make operations much more efficient and improve customer satisfaction.
Managed implementation of solar rooftops and streetlights projects in planning, commissioning, design conformity, procurement, installation, and quality assurance.
Initiated efforts to increase sales of solar products by about 75 percent, based on efforts to merge project execution efficiency with greater brand presence and digital/e-commerce capabilities.
Languages
English
Hindi
Marathi
Konkani
Rewards
Monetary benefits and admiration by top-level executives when it comes to utilizing lean management concepts and executing serious projects within the required timeframe.
Selected Project Highlights
Successfully delivered a Central Bank project of about USD 1.2 million within time and budget constraints, involving the coordination of various internal teams and vendors and high-flying regulatory scrutiny.
Redesigned loan and credit card services to reduce TAG by approximately 50 percent and go paperless to make operations much more efficient and improve customer satisfaction.
Managed implementation of solar rooftops and streetlights projects in planning, commissioning, design conformity, procurement, installation, and quality assurance.
Initiated efforts to increase sales of solar products by about 75 percent, based on efforts to merge project execution efficiency with greater brand presence and digital/e-commerce capabilities.
Delivery Manager / Program Manager - Digital Transformation - Insurance at Abu Dhabi National Insurance - Mutakamela InsuranceDelivery Manager / Program Manager - Digital Transformation - Insurance at Abu Dhabi National Insurance - Mutakamela Insurance