Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
Abhay Gaddi

Abhay Gaddi

Pune

Summary


Dedicated Technical Consultant adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and components configurations. Successful career history comprising more than 15 years.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Consultant - Wintel

Getronics India Pvt Ltd
11.2019 - Current
  • Administration and technical support for the multiple customers placed across the globe with different technical platform
  • Working on Ansible for Patching
  • Managing Kubernetes environment
  • Handling various types of Service Now tickets, standard requests, problem management ticket and proactive tickets.
  • Administration, Installation, maintenance and troubleshooting of various Microsoft products such as Windows 2003, Windows 2008 and windows 2012, 2016, 2019.
  • Managing and trouble shoot Active Directory related issues and tickets.
  • Creation and managing the DNS records and DNS problem tickets.
  • Manging DHCP scopes and DHCP related problems and tickets
  • Managing core level of Active Directory.
  • Diagnose all problems related to Active Directory as well infrastructure servers
  • Plan, schedule and implement Enterprise wide changes
  • Implementation and Administration of Group Policies and OU's. Delegate the permission to Ous
  • Create /modify the Site Link and Replication Link.
  • Addition / deletion of Subnets to Site Link.
  • Authorize the DHCP Server in Active Directory.
  • Trouble shooting & updating the Certificated related issues and requests for various customers.
  • Windows Patch management via SCCM & WSUS.
  • Administration and managing DFS and related permission issues & tickets.
  • Administration & trouble shooting of File server and permission related tickets and requests.
  • Trouble shooting of Antivirus related issues Sophos, Symantec for various customers.
  • Identifying and troubleshooting server performance
  • Setup and applying standard permission over file server for users through the security groups.
  • Coordinating and works with backup team to investigate & trouble shooting the issue related to the backup failures and new host configurations.
  • Coordinating with Storage & Virtualization team for investigating the issues for the various customers.
  • Troubleshooting and investigating the physical servers appliance and consoles.
  • Managing and performing the sever decommissioning request and metadata clean up
  • Managing and investigate the issue related to Groups policy objects.
  • Administration of clusters and troubleshooting cluster related tickets.
  • Implementing the change requests as per ITIL process in production environment

System Administrator L3

IBM India Pvt Ltd
03.2017 - 11.2019
  • Creating Vm’s in Microsoft Azure Cloud and Server configuration as per customer needs.
  • Creating Resource Pools.
  • Configuring Backup for Cloud Vm’s.
  • Configuring Network connection between Cloud and Internal Network.
  • Maintaining licenses and managing office 365 portal and sync server.
  • Active Directory Administration & Management, Creating and Managing Active Directory GPOs, Windows Infrastructure Design and Management, OS & Security Patch Deployment, Applications Deployment using Active Directory, Servers Security Management and User Policies and Managing of AD FSMO roles.
  • Configuring and troubleshooting Microsoft DNS, DHCP, File and Printer Servers.
  • Working on replication issues, using dcdiag, netdiag, replmon, repadmin tools
  • Preparing RCA & Documentation of regular Incidents and Issues and responsible for resolving escalated issues.
  • Managing & Maintaining DFS, including restoration of namespaces.
  • Meta data cleanup for faulty decommissioned DC’s. Managing AD replication.
  • Handling Change management – Followed change process for any modifications on production servers.
  • Strictly following the Escalation Matrix defined. Ensuring the problem closure within the SLA norms.
  • Responsible for Patching all the servers regular Interval.
  • Performing patching activity for all TEST /DEV /Production Servers, contributing to reduce Vulnerabilities.
  • Terminal services licensing, installation and managing of terminal users.

Senior System Administrator

Aequs Pvt Ltd
10.2014 - 11.2016
  • Installation of DHCP Server, WSUS, File Server.
  • Creating new Group Policies and testing them.
  • Creating backup jobs in Backup Exec 2012 and monitoring backup jobs.
  • Configuring of dell physical server from scratch.
  • End to End server Build. VM as well as physical server.
  • Maintaining licenses and managing office 365 portal and sync server.
  • Coordinating with vendors for severe issues.
  • Managed user accounts and controlling access rights using Active Directory.
  • Providing file server access and increasing space of share folder and creating new shares.
  • Creating sites and subsites in SharePoint.
  • Creating policies, exceptions and providing access to websites through proxy server.
  • Restoring lost data through backup exec.
  • Installing patches to all the server and clients through WSUS.
  • Working on escalation tickets.

System Administrator

IBM India Pvt Ltd (Shreyas Integrated Systems)
04.2012 - 10.2014
  • Participated in complete system builds, upgrades, Re-Build, Rename and patch management.
  • Installing Configuring and Troubleshooting of Win2k3, Win2k8 and Win 2012 Servers.
  • End to End server Build.
  • Updating new server info in Inventory tool.
  • Decommission of old and retired servers.
  • Administered change management related to server Builds and software installation.
  • Completing SA&D for new built server’s.

System Administrator

HCL Comnet
05.2008 - 04.2012
  • Escalate DB Backup Failures as per Escalation matrix(By Emails)
  • Building Servers based on customer needs and requests.
  • Provide Support, installation of Hardware/Software on Servers.
  • Ensure all tickets are responded to and closed in a timely manner following SLA.
  • Monitoring troubleshooting Alert on BMC(Batch Impact Manager) Portal.
  • Troubleshooting and re-scheduling jobs on Mainframe Rumba.

Desktop L2 System Engineer

Wipro InfoTech
10.2007 - 05.2008
  • Troubleshooting of windows Operating Systems.
  • Installation and configuring Symantec Antivirus Corporate version 10.0 clients.
  • Troubleshooting issues with mailboxes MS Outlook and Outlook Express.
  • Troubleshooting hardware and software related issues with laptops, Desktops.

Desktop L1 Support Engineer

Starnet Computers
05.2006 - 09.2007
  • Assembling and Trouble shooting of PC’s.
  • Operating System: Windows 2000 Professional/XP Professional/Vista.
  • Installing, Configuring & Troubleshooting of Desktops & Laptops.
  • Troubleshooting of OS, Application & Hardware Issues.
  • Configuration and troubleshooting of Microsoft Outlook 2003 Mail clients.

Education

Diploma - Electrical & Electronics

Board of Technical Education

Skills

  • Good in analyzing and solving problems
  • Conceptually clean with the ability to gauge the depth of assignments
  • Ability to mediate and work with a team
  • Quick learner
  • IT infrastructure planning

Certification

  • Azure Az-900 Certified
  • Azure Az-104 Certified
  • MCSE (Microsoft Certified System Engineer)
  • Certified Hardware and Networking Engineer.
  • Microsoft Virtualization Exam Windows 2012 (70-409)
  • Symantec Certified Specialist.

Accomplishments

  • HCL Comnet Jewel Award, 05/01/09
  • Best Performer for the Month, 08/01/11

Languages

English
Advanced (C1)
Marathi
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Technical Consultant - Wintel

Getronics India Pvt Ltd
11.2019 - Current

System Administrator L3

IBM India Pvt Ltd
03.2017 - 11.2019

Senior System Administrator

Aequs Pvt Ltd
10.2014 - 11.2016

System Administrator

IBM India Pvt Ltd (Shreyas Integrated Systems)
04.2012 - 10.2014

System Administrator

HCL Comnet
05.2008 - 04.2012

Desktop L2 System Engineer

Wipro InfoTech
10.2007 - 05.2008

Desktop L1 Support Engineer

Starnet Computers
05.2006 - 09.2007

Diploma - Electrical & Electronics

Board of Technical Education

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Abhay Gaddi