Abhay Gautam
Sales Officer
New Delhi
Summary
Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Sales Officer
Baroda Global shared services ltd
New Delhi
06.2022 - Current
- Maintained strict confidentiality of bank records and client information.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Recommended loan approvals and denials based on customer loan application reviews.
- Advised clients on mortgage loans.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Checked loan documents for accuracy prior to closing.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Team Leader
KRM Ayurveda Pvt Ltd
New Delhi
08.2021 - 02.2022
- Built strong relationships with Patients through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Handled more than 200 daily inbound calls from health plan customers.
Supervisor of Operations
Ayaan Engineers - Voltas Authorized Service Centre
New Delhi
07.2019 - 07.2021
- Defined and maintained databases to deliver responsiveness to data client requests.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Counter Sales Associate
Reliance Retail Ltd
New Delhi
06.2018 - 06.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked, rotated and visually merchandised products for maximum sales.
- Welcomed customers and offered immediate assistance in line with business policies.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Shaheed Bishan Singh Mr. Sr. Sec. School
New Delhi 04.2015 - 03.2016
Commerce
Shaheed Bishan Singh Mr.Sr. Sec. School
New Delhi 04.2017 - 03.2018
Bachelor of Arts - Commerce
Delhi University
Delhi 11.2018 - 10.2021
Skills
Banking
undefinedTimeline
Sales Officer
Baroda Global shared services ltd
06.2022 - Current
Team Leader
KRM Ayurveda Pvt Ltd
08.2021 - 02.2022
Supervisor of Operations
Ayaan Engineers - Voltas Authorized Service Centre
07.2019 - 07.2021
Bachelor of Arts - Commerce
Delhi University
11.2018 - 10.2021
Counter Sales Associate
Reliance Retail Ltd
06.2018 - 06.2019
Commerce
Shaheed Bishan Singh Mr.Sr. Sec. School
04.2017 - 03.2018
High School Diploma -
Shaheed Bishan Singh Mr. Sr. Sec. School
04.2015 - 03.2016
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