MOHINI GAIKWAD

NAVI MUMBAI

Summary

Dynamic Retail Sales Officer with proven expertise at Bajaj Finserv Limited, excelling in customer relationship management and financial advising. Adept at resolving customer issues and enhancing sales support, I leverage effective communication to drive performance and ensure regulatory compliance in loan transactions. Committed to delivering exceptional service and fostering client satisfaction.

Overview

years of professional experience

Work History

Retail Sales Officer

BAJAJ FINSERV LIMITED

MUMBAI

05.2024 - Current

Assisted customers with product selection and inquiries.
Addressed customer complaints and resolved issues promptly.
Participated in training sessions to enhance product knowledge.
Collaborated with clients to gather necessary documentation and information.
Processed loan transactions using company-specific software systems efficiently.

Sales Officer

HDB FINANCE

NAVI MUMBAI

09.2023 - 05.2024

Education

Bachelor of Science - Science

GAGNGA BHAGYARATHI COLLEGE

JALNA

HSC -

D. Y PATIL JUNIOR COLLEGE

BELAPUR

Skills

Customer relationship management
Sales support and regulatory compliance
Effective communication
Customer service

Performance tracking
Financial advising
Banking
Loans

Languages

Marathi

First Language

English

Beginner

HINDI

Advanced (C1)

Timeline