Abhay Joshi
E-commerce specialist
Surat
Summary
Highly motivated and results-driven professional with a proven track record in ecommerce and sales. Seeking a challenging position as an E-commerce Executive, utilizing my expertise in managing online platforms, team handling, customer service, and driving revenue growth.
Overview
3
3
years of professional experience
Work History
E-commerce Specialist
Billion Cheers Ventures Pvt Ltd
10.2023 - Current
- Managed key accounts for major e-commerce platforms including Flipkart and Meesho
- Developed and maintained strong relationships with clients and partners, ensuring customer satisfaction and retention
- Implemented strategic initiatives to increase sales and expand market share on Flipkart and Meesho platforms
- Collaborated with cross-functional teams to optimize product listings, pricing strategies, and promotional activities
- Conducted market research to identify trends and opportunities in the e-commerce sector, providing insights for business development
- Monitored and analyzed sales performance metrics, generating regular reports for management review
- Successfully negotiated terms and agreements with vendors and suppliers, optimizing cost-effectiveness
- Resolved customer inquiries and concerns promptly, ensuring a high level of customer service on Flipkart and Meesho.
E-commerce Specialist
Ajmera Retail Pvt Ltd
05.2022 - 09.2023
- Managed the company's website, overseeing product listings, order processing, dispatching, and inventory management on the Shopify platform
- Developed and executed promotion and advertising campaigns to drive website traffic and boost sales
- Led a team responsible for website operations, ensuring smooth functioning and high-quality customer service
- Conducted keyword research, optimized ad copy, and monitored campaign performance to ensure maximum ROI.
Sales Executive
BYJU's Applications
04.2021 - 04.2022
- Demonstrated strong sales skills and a customer-centric approach, achieving sales targets and contributing to revenue growth
- Provided excellent customer service, addressing customer queries and concerns, and building strong relationships
- Collaborated with the sales team to develop and implement effective sales strategies.
E-commerce Executive
Satyam Kraft
11.2018 - 3 2021
- Successfully managed various e-commerce platforms, including Flipkart, Amazon, Meesho, AJio, myntra and Bewakoof.com
- Handled end-to-end operations on Flipkart, including listing creation, order processing, dispatching, inventory management, and promotion and advertising campaigns
- Led a team of 12 individuals, providing guidance and support to achieve team targets and objectives
- Effectively managed returns and handled customer inquiries, ensuring a high level of customer satisfaction
- Managed and executed Amazon Pay-Per-Click (PPC) advertising campaigns to enhance product visibility and drive sales
- Conducted keyword research, optimized ad copy, and monitored campaign performance to ensure maximum ROI
- Utilized Amazon Advertising platform tools to target specific audiences and optimize campaign budgets effectively
- Analyzed campaign metrics and generated reports to evaluate performance and identify areas for improvement
- Collaborated with cross-functional teams to align advertising strategies with overall marketing objectives.
Education
Bachelors of commerce (B. Com) -
Veer Narmad South Gujarat University(VNSGU)
Vesu, SuratSkills
E-commerce Operations
Online Platform Management (Flipkart, Amazon, Meesho, Jio, Bewakoofcom)
Team Management
Customer Handling
Inventory Management
Order Processing
Promotion and Advertising
Sales and Revenue Growth
Shopify and Website Management
Timeline
E-commerce Specialist
Billion Cheers Ventures Pvt Ltd
10.2023 - Current
E-commerce Specialist
Ajmera Retail Pvt Ltd
05.2022 - 09.2023
Sales Executive
BYJU's Applications
04.2021 - 04.2022
E-commerce Executive
Satyam Kraft
11.2018 - 3 2021
Bachelors of commerce (B. Com) -
Veer Narmad South Gujarat University(VNSGU)