Summary
Overview
Work History
Education
Skills
Certification
Timeline
ResearchAssistant
Abhijeet Chandra

Abhijeet Chandra

Technical Support Engineer
Pune

Summary

  • Flexible Technical Support Engineer with more than 1 year of experience helping clients maintain smooth operations. Expertise in Android & Windows systems and IT environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.
  • Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

Technical Support Engineer

Mphasis Ltd.
Pune
10.2022 - Current
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Delivered Tier-3 support and SME input to internal and external customers.
  • Performed root cause analysis of reported issues to enact corrections.

Education

Bachelor of Science -

Dr. APJ Abdul Kalam Technical University
Lucknow
07.2019 - 07.2022

Skills

    Desktop & Application Support

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Certification

Python Programming Language

Timeline

Technical Support Engineer

Mphasis Ltd.
10.2022 - Current

Bachelor of Science -

Dr. APJ Abdul Kalam Technical University
07.2019 - 07.2022

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Abhijeet ChandraTechnical Support Engineer