Abhilash K
Network Engineer
Mannarkkad
Summary
Experience in configuring and managing Aruba IAP devices. Attended training in Routing Switching and Network Security. Desirous to work as a team member in a challenging and dynamic environment to utilize my skills developed through work experience and allows professional growth with an opportunity to excel.
Overview
8
8
years of professional experience
1
1
Language
Work History
WLAN TAC NETWORK ENGINEER
Movate, Formerly CSS Corp
02.2022 - Current
- Managing and configuring Aruba Wireless Access Points (IAP) and Aruba Central.
- Experience in setting up Mesh setup,Firmware upgrade ,Captive portal. dot1x ,Connectivity issues, and the AOS 10 concept.
- Experience in adding device to central, Licensing, cluster formation, device offline issues, setting up SSIDs.
- · Dot1x, Captive portal, Connectivity and Roaming issues troubleshooting from IAP side.
- · Interacting with customers regarding Technical queries on Aruba IAP.
- · Create and maintain network documentation and knowledge base that is up-to-date.
- · Handling customer Incident tickets which includes prioritizing tickets based on severity and performing end to end coordination with customer and updates in the ticket entry without any deviation in SLA.
- · Analyzing the tech support file and identifying the issue on the device.
- Opening Central, IAP, and AOS10 bugs in Jira.
WAREHOUSE INCHARGE
Walkaroo International Pvt Ltd
12.2020 - 07.2021
- Checking inbound and outbound material flows and maintaining stock.
- Experience in SAP Material Management module.
- Skilled in managing people and adhering to processes.
WAREHOUSE INCHARGE
Veekesy(VKC) Foot Care India (P) LTD
06.2016 - 05.2019
- Checking inbound and outbound material flows and maintaining stock.
- Experience in SAP Material Management module.
- Skilled in managing people and adhering to processes.
Education
Diploma - Instrument Technology
GPTC
Plakkad 04.2001 -
Skills
Technical Troubleshooting
Customer Handling
Willingness to learn new concepts/technologies
Communication skills
OSI and TCP/IP Model
IPV4 and IPV6
OSPF and basic of BGP
ARP
VPN
DHCP, DNS
NAT/PAT
STP
VLAN
IPSec VPN
Wireless Security
Firewall
Aruba central and geeenlake management
Roaming issues troubleshooting
Mesh
Captive portal
Dot1x SSIDs
Aruba AOS8 and AOS10 knowledge
IAP firmware upgrade
Aruba IAP troubleshooting
IAP connectivity issue troubleshooting
Salesforce case management
Accomplishments
COURSES COMPLETED CCNA R&S, CCNP Security.
Hobbies
Like to watch movies, Reading books and travel.
Timeline
WLAN TAC NETWORK ENGINEER
Movate, Formerly CSS Corp
02.2022 - Current
WAREHOUSE INCHARGE
Walkaroo International Pvt Ltd
12.2020 - 07.2021
WAREHOUSE INCHARGE
Veekesy(VKC) Foot Care India (P) LTD
06.2016 - 05.2019
Diploma - Instrument Technology
GPTC
04.2001 -