Abhilash P
Ernakulam
Summary
Dynamic MS Engineer and Team Lead at NTT DATA, adept in routing protocols like OSPF and BGP. Proven track record in enhancing service delivery operations and ensuring seamless connectivity for corporate clients. Strong communicator with expertise in Cisco routers and switches, driving efficiency and reliability in network management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
MS Engineer-Team Lead- Service Delivery Operations
NTT DATA
Cochin
05.2021 - Current
- Feasibility checking & maintain tickets/Documentation for Upcoming/existing/Shifting Sites
- Router & switch installation at branches.
- Purchase Order preparation/issuing/documentation/ticketing and follow-up till link delivery at upcoming/existing/shifting sites
- Coordination & Follow-ups for link delivery with Branch/ISP's/NTT Engineers.
- Processing Link termination PO/Documentation/Ticketing and follow-ups
- WAN IP submission for ISPs for new links.
- Cisco ip phone installation at branches
- ISP CKT validation & maintain in Data base processing/Follow-ups/maintain Documentation/Weekly report etc.
- Link delivery Update regular follow-ups/reports with ISP's/SIB Network Team
- Upcoming/Shifting site regular follow-ups/reports with ISP's/SIB Network Team
- SIB sites termination/closure/Material Retrieval related follow-ups/ maintain reports.
Assistant Manager
Tikona Infinet Pvt Ltd
Cochin
07.2006 - 12.2021
- Handling a key role in integration and maintaining Corporate services like VPN through Leased line, MPLS VPN, Internet LL,RF connectivity etc.
- CSM for corporate clients such as Manappuram Finance, Mahindra,Muthoot, Etc
- Troubleshooting MPLS,ILL, BTS,HUB Connectivity Issues.
- Giving timely update for any outage through NMS. Updating calls in CRM.
- Coordination with Media Providers (BSNL/BHARATI,TATA) and Tikona RF team to rectify media Outages.
- Manage all DC operations such as Networking equipment Maintenance (Backbone Routers, Switches, Mux, Modems)
- Maintaining Power plants, UPS, DG, Air conditioners in 100 % up status by coordinating with respective AMC Vendors for smooth functioning of all networking equipments installed at POP.
- Implementing and Administration of LAN/WAN Networks and Configuration for LL, VPN and maintenance of CISCO Routers, Configuring Voice over IP through LL/ISDN Lines and all support for their VPN Connection and troubleshooting their connectivity and configuring of Cisco IP Phones.
- POP (Point of Presence) In charge
- Functional KRAs (Key Resource Areas):
- Releasing Resources (IP address and Bandwidth) for new projects.
- Configuration and troubleshooting in backbone & customer CISCO Routers & Switches.
- Maintenance of Networking Equipments such as Remote Access Server (RAS), Backbone Routers, Modems, PCs etc
- Co-ordination with various Service vendors to attain maximum possible uptime.
- Planning and Scheduling of maintenance shutdown of POP Center and network equipments by coordinating with Network Operation Center (NOC) at HO, Noida.
- On time reporting and updating of POP affairs to NOC and FM Manager at HO. E1 Lines, PRI Lines, BRI Lines, and all Support for Leased line, Dialup Modems, NT1, Routing Switches & Hubs, LAN Cabling, TCP/IP configurations and support for Leased line and ISDN lines.
Education
Diploma - Computer Engineering
Govt Polytechnic College
Chelakkara, ThrissurITI Education -
Govt ITI Chalakudy
Chalakudy, KeralaSecondary Education (S.S.L.C) -
Alagappanagar Panchayath High School
Amballur, ThrissurSkills
- ROUTING: OSPF, EIGRP, BGP, RIP
- CISCO ROUTERS: ,1121X,1900,C1111,C841,C841M, 4221
- CISCO SWITCHES: CATALYST 3560,2960,SF300,SG350, 9200
Certification
- Cisco Certified Network Associate(CCNA)
- Certified Associate in project management (CAPM)
Disclaimer
I hereby solemnly declare that information given above is true to the best of my Knowledge and belief. I also understand that any discrepancy found in the above information will render me liable for cancellation of my candidature. ABHILASH.P
Timeline
MS Engineer-Team Lead- Service Delivery Operations
NTT DATA
05.2021 - Current
Assistant Manager
Tikona Infinet Pvt Ltd
07.2006 - 12.2021
Diploma - Computer Engineering
Govt Polytechnic College
ITI Education -
Govt ITI Chalakudy
Secondary Education (S.S.L.C) -
Alagappanagar Panchayath High School
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