Goal is to work as Network Engineer in a company of repute, with challenging opportunities that contribute to the outstanding success of the organization, with ability to utilize skills and education.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Network Engineer
Quick Heal Technologies
07.2023 - Current
Managed and resolved L1/L2 network incidents using ServiceNow ITSM platform.
Coordinated with third-party vendors and OEMs (Cisco, Juniper, etc.) for hardware replacement and warranty support.
Processed and tracked RMA requests, ensuring timely shipping, return, and replacement of faulty devices.
Maintained accurate records of assets and inventory using ServiceNow CMDB.
Assisted senior engineers in implementing and testing network changes during maintenance windows.
Ensured SLA compliance and followed up on pending issues with internal teams and vendors.
Intern
Quick Heal Technologies
07.2022 - 06.2023
Education
Bachelor of Engineering (B-E) - CSE (Cyber security)
Chitkara University
01.2023
Inter-mediate (12th) - undefined
Central board of secondary Education
01.2019
High School (10th) - undefined
Central board of secondary Education
01.2017
Skills
Static Routing
Certification
Introduction to cyber security by Cisco.
INDUSTRIAL EXPOSURE
Key Deliverable:
Responsible for understanding Basic and Complex Network Topologies.
Network Management, Router and Switch Security, Troubleshooting Network Topologies.
Hands of Experience on Real Cisco devices like Router & Switches.
Strengths
Positive attitude towards teamwork.
Feeling of responsibility towards work.
Sincere & Hardworking.
Quick Learner & ability to work under pressure.
Timeline
Network Engineer
Quick Heal Technologies
07.2023 - Current
Intern
Quick Heal Technologies
07.2022 - 06.2023
Inter-mediate (12th) - undefined
Central board of secondary Education
High School (10th) - undefined
Central board of secondary Education
Bachelor of Engineering (B-E) - CSE (Cyber security)