NITIN CHAUHAN
Mohali
Summary
Goal is to work as Network Engineer in a company of repute, with challenging opportunities that contribute to the outstanding success of the organization, with ability to utilize skills and education.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Network Engineer
Quick Heal Technologies
07.2023 - Current
- Managed and resolved L1/L2 network incidents using ServiceNow ITSM platform.
- Coordinated with third-party vendors and OEMs (Cisco, Juniper, etc.) for hardware replacement and warranty support.
- Processed and tracked RMA requests, ensuring timely shipping, return, and replacement of faulty devices.
- Maintained accurate records of assets and inventory using ServiceNow CMDB.
- Assisted senior engineers in implementing and testing network changes during maintenance windows.
- Ensured SLA compliance and followed up on pending issues with internal teams and vendors.
Intern
Quick Heal Technologies
07.2022 - 06.2023
Education
Bachelor of Engineering (B-E) - CSE (Cyber security)
Chitkara University
01.2023
Inter-mediate (12th) - undefined
Central board of secondary Education
01.2019
High School (10th) - undefined
Central board of secondary Education
01.2017
Skills
Static Routing
Certification
Introduction to cyber security by Cisco.
INDUSTRIAL EXPOSURE
- Key Deliverable:
- Responsible for understanding Basic and Complex Network Topologies.
- Network Management, Router and Switch Security, Troubleshooting Network Topologies.
- Hands of Experience on Real Cisco devices like Router & Switches.
Strengths
- Positive attitude towards teamwork.
- Feeling of responsibility towards work.
- Sincere & Hardworking.
- Quick Learner & ability to work under pressure.
Timeline
Network Engineer
Quick Heal Technologies
07.2023 - Current
Intern
Quick Heal Technologies
07.2022 - 06.2023
Inter-mediate (12th) - undefined
Central board of secondary Education
High School (10th) - undefined
Central board of secondary Education
Bachelor of Engineering (B-E) - CSE (Cyber security)
Chitkara University