Abhilash Ravi
Chennai
Summary
Experienced Assistant Manager with expertise in team leadership, project management, and operational procedures. Proven ability to lead diverse teams, multitask efficiently, and provide exceptional customer service. Track record of improving efficiency, productivity, and customer satisfaction. Strong interpersonal skills, problem-solving abilities, and decision-making prowess drive business success.
Overview
15
15
years of professional experience
Work History
Associate Manager
Tech Mahindra
Chennai
02.2019 - Current
- Provided critical intelligence to help secure a landmark US $150 Million deal with Klarna, a Swedish fintech bank in Q1 2024.
- Delivered research support to help secure a US $ 45 Million deal with Wärtsilä - an industry leader in innovative technologies and lifecycle solutions in Q1 2024.
- Utilized subscription tools such as Finlistics, GlobalData, and Gartner to analyze and provide comprehensive data to Leadership.
- Worked on new trackers and focused accounts, providing the sales team with comprehensive information
- Developed and implemented strategies to ensure cost-efficient operations.
- Facilitated the development of staff by providing training, coaching, and feedback.
- Managed daily workflow of team members to meet organizational goals.
- Analyzed financial data to identify trends and areas for improvement.
- Created monthly reports outlining progress on key initiatives.
- Identified opportunities for process improvements and increased efficiency.
Assistant Manager
Payoda Technologies
Chennai
05.2017 - 05.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Served as a liaison between staff members and senior management personnel.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Assistant Manager, Market Research
Hexaware Technologies Limited
Chennai
12.2009 - 05.2017
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Made pivotal contributions towards winning several deals by providing crucial intelligence solutions.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed coordination with various departments to ensure efficient flow of operations.
- Provided leadership, insight, and mentoring to newly hired employees regarding various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Bachelor of Engineering - Electronics And Communication Engineering
SCSVMV Deemed University
Kanchipuram04-2009
Skills
- Secondary Research
- Custom Research
- Company Profiling
- Financial Analysis
- Industry Research
- Executive Profiling
- Target Account Tracking
- Executive Movement Tracking
Languages
English
First Language
Accomplishments
- Awarded the Bravo award for four quarters for exceptional performance in Knowledge Center Team
- Awarded the "Pat on the Back" Award on March 9, 2022, for exceptional contribution to the Knowledge Center Team.
- Awarded the "Pat on the Back" Award on March 7, 2023, for exceptional contribution to the Knowledge Center Team.
- Awarded the "Pat on the Back" Award in March 2024 for exceptional contribution to the Knowledge Center Team.
Tech Mahindra
Hexaware Technologies
Received "STAR" Award - biggest honor at Hexaware Technologies, in August 2012 for extraordinary performance and immense contribution to Market Research team
Timeline
Associate Manager
Tech Mahindra
02.2019 - Current
Assistant Manager
Payoda Technologies
05.2017 - 05.2018
Assistant Manager, Market Research
Hexaware Technologies Limited
12.2009 - 05.2017
Bachelor of Engineering - Electronics And Communication Engineering
SCSVMV Deemed University
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