Abhilasha Gotpagar
Pune
Summary
Dynamic and result-oriented sales professional with over 15 years of experience in enterprise IT solution selling, account management, and business development. Proven track record of building strong client relationships, managing key accounts, and driving sales growth in competitive markets. Adept at working with OEMs like Cisco, VMware, Dell, NetApp, Nutanix, and others. Seeking a leadership role to leverage expertise in strategic sales planning, team supervision, and customer success management. Results-driven professional with a background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Key Account Manager
Syndrome Technologies Pvt. Ltd.
09.2020 - Current
- Built and maintained trust-based relationships with high-value clients.
- Handled complex contract negotiations and upselling strategies for IT solutions.
- Liaised with internal teams (presales, logistics, marketing) for timely service delivery.
- Managed end-to-end client satisfaction, issue resolution, and business growth.
- Awarded Best Performer of the Year 2022–2023.
- Strengthened client relationships through regular communication and effective problemsolving.
Business Development Manager
SoftwareOne India Pvt. Ltd.
04.2019 - 09.2020
- Worked with strategic partners to identify prospects and grow enterprise accounts.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Sales Account Manager
Sunfire Technology Pvt. Ltd.
05.2014 - 04.2019
- Grew customer base through direct selling and solution consulting with OEMs like Cisco, Dell, VMware.
- Positioned and sold FMS, AMC, and IT infrastructure solutions to SMBs and enterprises.
- Received Star Performer and Best Sales & Collection Performer awards.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
Inside Sales Account Manager
Sunfire Technology Pvt.Ltd.
01.2011 - 05.2014
- Developed client relationships via inside sales model including lead generation and proposal management.
- Coordinated with internal teams for order processing, billing, and customer success.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Assisted in training new hires on best practices for inside sales account management, fostering a collaborative team environment.
Key Account Manager
House of Laptops (HOL Info Solutions Pvt. Ltd.)
05.2008 - 12.2010
- Managed sales operations, logistics, and client relationships across commercial and education sectors.
- Recognized as Best Employee of the Year (2010).
Education
MBA - Marketing
Pune University
01.2019
B.A. - Geography
Pune University
01.2011
Skills
- Client relationship management
- Sales proficiency with OEMs
- Client communication expertise
- Territory management
- Guiding team development
- Targeted business expansion
- Presales & Solution Positioning
- Licensing (O365, Azure, AWS)
- Trend analysis and reporting
- Customer engagement methods
Certification
- NetApp NASP
- Nutanix NPSS, NPRS
- VMware Sales Professional (VSP) 2016
- AWS Professional Certification
PERSONAL DETAILS
English
Hindi
Marathi
Accomplishments
- 100%+ sales quota achievement consistently across roles.
- Received multiple appreciation awards from Palo Alto and Nutanix.
- Known for client retention, revenue growth, and team collaboration.
Timeline
Key Account Manager
Syndrome Technologies Pvt. Ltd.
09.2020 - Current
Business Development Manager
SoftwareOne India Pvt. Ltd.
04.2019 - 09.2020
Sales Account Manager
Sunfire Technology Pvt. Ltd.
05.2014 - 04.2019
Inside Sales Account Manager
Sunfire Technology Pvt.Ltd.
01.2011 - 05.2014
Key Account Manager
House of Laptops (HOL Info Solutions Pvt. Ltd.)
05.2008 - 12.2010
B.A. - Geography
Pune University
MBA - Marketing
Pune University
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