Increased the auto-approval KYC rates of users during onboarding through eDB apps(Trulio, DataZoo) by 30%.
Designed user experience along with the UX, FE, and business team for seamless user onboarding, reducing the dropout rate by 20%. Developed an e-wallet feature. Worked closely with a 35-member team (12 BE, 10 FE, 5 UX, 8 DB) and successfully built features within stipulated deadlines.
Developed an e-wallet feature that is PCI-DSS compliant by integration of app with third-party payment vendor Modulr
Worked closely with a 35-member team (12 BE, 10 FE, 5 UX, 8 DB) and successfully built features within stipulated deadlines.
Senior Business Consultant, BFS Industry Solutions Group
Zensar Technologies
01.2023 - 03.2023
Prepared training material on the role of tokenization in building trust in payments
Published a market research study on digital banking solutions for 'Corporate Online Banking.'
Published a blog in our company portal on the major drivers of adoption of 'Banking as a Service(BaaS)'
Product Management Guild-Founding Member
Zensar Technologies
10.2022 - 12.2022
Company Overview: Zensar(Client: FXCM, UK based trading firm with 200,000 userbase $12 million annual revenue)
Designed eLearning L0 Product Owner Certification learning program for new product enthusiasts in the firm
Published 20 Case Studies on product management across the verticals & creating 10 Learning Artifacts
Conducted 6 Knowledge sessions on user experience, user retentions, product metrics & latest PM trends
Zensar(Client: FXCM, UK based trading firm with 200,000 userbase $12 million annual revenue)
Associate Product Manager
Zensar(Client: Assurant, US based mobile insurance firm
07.2021 - 10.2022
Shipped a new feature Tax on Deductible to app which can add potential $200K annual revenue
Built a vendor tracking functionality that improved operational efficiency and saved processing time of agent
Prioritized bugs and tech debt in collaboration with Product Owners across 6 PI events as per SAFe frameworks
Reduced Mean time to resolution (MTTR) of bugs by 30% via effective prioritization & real-time collaboration
Intern
Niyo Global
07.2020 - 08.2020
Improve UX for fraud analyst by re-designing UI of an Anti-Money Laundering(AML) web portal
Designed user workflows of analyst for investigation process of customer profile for an AML alert
Intern
Ersnt & Young
04.2020 - 06.2020
Conducted detailed comparative market study on the available enterprise asset tracking technologies
Performed a business cost-benefit analysis of the product features and calculated ROI of these solutions
Estimated the level of automation in finance teams of top 30 Indian firms by using global finance standards
Benchmarked cross-functional processes of the finance teams by including RPA, workflow technologies
Assistant Manager- Corporate Strategy
Amplus Solar
01.2017 - 10.2017
Managed portfolio of 300 MW+ projects, monitored organization wide performance by various reports
Prepared financial models and worked on the valuations for equity investments, debt raising activities
Collaborated with debt financing team to secure $50 million funding for 100 MW+ renewable projects
Collaborated with tech engineering team in finalizing design of official website along with business teams
Worked with marketing team to implement a new twitter campaign that resulted in 40% rise in followers
Assistant Manager - Actuarial
Care Health Insurance
12.2015 - 10.2016
Assisted senior team members in designing customized group health products for corporate employees
Extracted useful data by analyzing customer claims using SAS to provide business inputs to strategy team
Participated in product conceptualization and market pricing of a new Micro Health Insurance product
Worked for product design, pricing, filing of revised health product to regulator IRDA and got approved
Gave business proposals for 100+ clients, worked closely with colleagues to close deals for 20 out of them
Collaborated with business owners to scope required deliverables and created a for delivery of requirements
Education
MBA - Finance, Strategy& IT
Faculty of Management Studies - University of Delhi
Data Engineer at ACES4 IT WORKS COMPANY - (UK client based cardinality io., now Elisa Polystar)Data Engineer at ACES4 IT WORKS COMPANY - (UK client based cardinality io., now Elisa Polystar)