Abhinav Meesala

• Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features
• Led 5 cross-functional teams for successful product launches, resulting in increased market share
• Enhanced customer satisfaction rates through proactive communication of feature updates, bug fixes, and other relevant information related to the products managed
• Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.

Product Manager (Anaplan)

• Created an End-to-End integration product for demand and supply verticals providing visibility
• Collaborated with stakeholders to understand & document business problems, converted them to Epics and User stories
• Created the product roadmap detailing out the Minimum viable product and deliverables for a phase-wise delivery
• Structured and prioritized user stories and features from product backlog and communicated to the technical team
• Used estimation techniques like user story scoring and planning poker to efficiently plan work done in each sprint

Product Strategy - Citizen Engagement Platform

• Designed Go to Market strategy for citizen engagement platform to understand needs of citizens and to engage them
• Created a high level plan detailing Business goals, Customer needs, personas and product goals throughout the lifecycle
• Set up the contact center strategy for handling communications/feedback from the citizens
• Established contact center philosophy, process flows, Operating model, Outsourcing model, agent lifecycle management, Vendor evaluation and selection, Estimation of call volumes, agent hiring training and performance metrics

Data Analytics and Automation

• Analyzed over 19,000 email distribution lists using Pandas for a global consumer goods company to understand automation scope
• Classified the lists into various groups based on attributes like Business unit,Country, Site, Region and Department
• Automated the email distribution lists in Workplace in a phase-wise manner based on the attributes and groups identified

Project Management (Salesforce)

• Implemented Order management function in Salesforce for a global pharmaceutical company in SAP S4 Hana
• Responsibilities included stakeholder management, resource planning, project delivery and creating project reports
• Monitored project progress, collaborated with cross-functional teams and aligned expectations towards project goal
• Anticipated future obstacles and implemented pre-emptive measures in terms of budget planning and resource allocation
• Created a project roadmap, detailing timelines, milestones and communicated to the teams in a clear and concise manner

Customer Experience Journey Mapping

• Conducted 100 Customer surveys for major tyre company in PCUV, 2-Wheeler & Truck/Bus segments in Kerala
• Analyzed the data from the surveys & created emerging Customer Personnas for the 2-Wheeler & PCUV Segment
• Shared Critical Insights on Customer Problems, brand perception & innovative strategies deployed by competition

Digital Strategy

• Conducted a digital diagnostic workshop for an Indian Low cost carrier to understand digital maturity across functions
• Analyzed & Identified the key processes of the airline where Digital intervention would have the maximum impact
• Outlined digital intervention strategy, impact on business functions and implementation roadmap for the next 5 years

Patent Published on Calorie estimation in Outdoor Activity

• Published Patent on calorie estimation of outdoor workout using pressure and accelerometer sensors in smartphones
• Developed an algorithm to implicitly factor-in the inclination of path to calculate no.of calories burnt while running
• Novelty includes higher accuracy in estimation of calories burnt using pressure sensors to compute inclination of path
• Achieved an increase in accuracy level from 90.8% to 92% for the overall estimation of no. of calories burnt

Navigation System

• Designed a smartphone application for pedestrian navigation which includes both indoor & outdoor navigation
• Developed a path tracking application using GPS and inertial sensors like accelerometer and magnetometer
• Reduced battery consumption of smartphones during navigation compared to using only GPS
• Achieved accuracy in the path tracking application by integration of indoor and outdoor navigation systems