Summary
Overview
Work History
Education
Skills
Timeline
Languages
Personal Information
Disclaimer
Personal Information
Generic
Abhinav Patial

Abhinav Patial

Assistant Restaurant Manager
Gurgaon

Summary

Engaging professional with vast experience in the hospitality industry and proven track record of delivering outstanding guest service in a fast paced environment. Adept at resolving guest complaints, managing multiple tasks, and utilizing my excellent interpersonal skills to foster relationship with guest and team member. To pursue a career with global vision in hospitality sector, where creativity is encouraged and opportunities are offered to learn and to develop both professional and personal life. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

13
13
years of professional experience
2013
2013
years of post-secondary education
3
3
Languages

Work History

Assistant Restaurant Manager

Royal Caribbean international Cruise LTD
01.2020 - Current
  • Ensured prompt resolution of guest complaints through proactive problem-solving skills combined with empathetic listening abilities
  • Analyzed guest feedback to identify areas for improvement, leading to enhanced quality of services provided
  • Developed staff training programs that resulted in improved team performance and higher guest satisfaction ratings
  • Streamlined operations for increased efficiency in managing daily tasks and addressing customer concerns
  • Improved overall revenue growth through upselling techniques, personalized services, and targeted promotions for guests
  • Enhanced guest satisfaction by developing and implementing effective hospitality service strategies
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution


Restaurant Supervisor

Royal Caribbean international Cruise LTD
01.2015 - 05.2020

Senior Guest Service Associate

Park Inn by Radisson
09.2013 - 11.2015

Industrial Trainee

Hotel Taj
01.2012 - 12.2012

Education

Graduate - Hotel Management

IHM
Shimla, Kufri

12th - undefined

Raman Munjal Vidya Mandir
Gurgaon, Haryana

10th - undefined

Raman Munjal Vidya Mandir
Gurgaon, Haryana

Skills

Able to work in any situation

Timeline

Assistant Restaurant Manager

Royal Caribbean international Cruise LTD
01.2020 - Current

Restaurant Supervisor

Royal Caribbean international Cruise LTD
01.2015 - 05.2020

Senior Guest Service Associate

Park Inn by Radisson
09.2013 - 11.2015

Industrial Trainee

Hotel Taj
01.2012 - 12.2012

12th - undefined

Raman Munjal Vidya Mandir

10th - undefined

Raman Munjal Vidya Mandir

Graduate - Hotel Management

IHM

Languages

English
Hindi
Punjabi

Personal Information

  • Father's Name: Sh. Ram Singh
  • Date of Birth: 01/30/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I hereby declare that above information is correct to the best of my knowledge and belief.

Personal Information

  • Father's Name: Sh. Ram Singh
  • Date of Birth: 01/30/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single
Abhinav PatialAssistant Restaurant Manager