Abhinaynand Rajmpet
Hyderabad
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
3
3
years of professional experience
Work History
Regional Key Account Manager
european freight india pvt ltd
Hyderabad
11.2023 - Current
- Managed regional key accounts and established relationships with stakeholders.
- Developed strategies to increase sales and maximize profits of existing customers.
- Identified new business opportunities and developed plans for expanding the customer base in the region.
- Analyzed customer data, market trends, competitive activity, and other relevant information to identify potential areas of growth.
- Conducted regular meetings with customers to discuss their needs and objectives, as well as develop solutions that meet their requirements.
- Provided support to customers during the implementation process of new products and services or changes in existing ones.
- Negotiated pricing agreements and contracts with customers while ensuring compliance with company policies.
- Collaborated closely with internal teams such as marketing, operations, finance. to ensure successful delivery of projects within budget constraints.
- Monitored performance against targets on a regular basis and took corrective action when required.
- Prepared reports on sales activities including competitor analysis, customer feedbacks. for senior management review.
- Attended trade shows and industry events to promote the company's products and services and build relationships with potential customers.
- Established strong working relationships with vendors in order to secure favorable terms related to product availability and delivery schedule.
- Developed and maintained relationships with customers, vendors, airlines, brokers, and other industry contacts.
- Communicated with overseas agents regarding shipment status updates and changes in routing or delivery plans.
Key Accounts Manager Ocean Freight
European Freight Pvt LTtd
London
09.2021 - 10.2023
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Provided regular reports on account activity and performance metrics to stakeholders.
- Managed the relationship between internal teams and external customers.
- Negotiated contracts with customers that balanced customer requirements with business objectives.
- Maintained a deep understanding of client products and services in order to effectively promote them.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
- Developed and implemented procedures for ocean export activities to comply with US Customs regulations.
- Handled freight forwarding services including booking cargo space on vessels or aircrafts.
- Verified accuracy of documentation prior to submitting paperwork to customs authorities for clearance purposes.
- Discussed detailed port information to importers or exporters.
- Analyzed shipping routes to determine how to minimize environmental impact.
- Kept pace with changing political and economic situations for target shipping locations.
Education
MBA - Project Management And Human Resources
University of Bedfordshire
United Kingdom01-2020
MBA - International Relations
University of The West of Scotland
United Kingdon01-2019
Skills
- Data-driven decision-making
- Services optimization
- Account performance analysis
- Sales negotiations
- Account development
- Relationship selling
- Client onboarding
- Business strategies
- Sales Cycle Management
- Team Leadership
Languages
Telugu
First Language
English
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Timeline
Regional Key Account Manager
european freight india pvt ltd
11.2023 - Current
Key Accounts Manager Ocean Freight
European Freight Pvt LTtd
09.2021 - 10.2023
MBA - Project Management And Human Resources
University of Bedfordshire
MBA - International Relations
University of The West of Scotland
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