Anup Nair
Regional Key Account Manager
New Delhi
Summary
Accumulated over six years of comprehensive experience in the industrial sector, with a specialized focus on sales, business development, and key account management across North India. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Regional Key Account Manager
Pidilite Industries Limited
05.2023 - Current
- Leadership in Sales Expansion: Catalyzed regional sales expansion by steering a dynamic team of three Key Account Executives and one Technical Service In-charge, fostering pivotal customer relationships and spearheading business development.
- Strategic Account Growth: Increased market share in North India by leading incremental business initiatives and enhancing premium product sales through both direct and indirect channels.
- Innovation & Business Development: Spearheaded new business opportunities through technical expertise and strategic business development plans
- Conducted product trials, facilitated new product launches, and fostered partnerships with equipment manufacturers, contributing to a robust pipeline of regional leads.
- Data-Driven Decision Making: Leveraged tools such as Microsoft Power BI and business intelligence to inform strategic decisions, ensuring the timely execution of major initiatives aligned with organizational goals
- Maintained a detailed sales toolkit and led the preparation of performance dashboards for effective management and reporting.
Manager specifications & Business Developement
Hafele India Private Limited
02.2021 - 04.2023
- Developed new relationships with key influencers in the industry, which resulted in more than 50% increase in project pipeline YOY and enabled the company to penetrate more key accounts at strategic locations.
- Leveraged competitor benchmarking and data analytics to provide insights and inform decision-making ideas
- Leveraged previous experience to convert leads into new projects and expanded profit margins by utilizing same resources, improved internal process efficiency by 10%.
- Track record of transforming leads into project opportunities and drove indirect revenue generation by more than 70%.
- Delivered a 20% increase in specifications acquisition and exceeded all targets for sales conversions and revenue growth.
- Achieved an average customer satisfaction score of 95% by cultivating relationships with key stakeholders, providing timely and accurate information, and ensuring customer satisfaction.
Technical Account Manager
Hilti India
02.2018 - 02.2021
- Grew the Mumbai territory for Mechanical and Electrical Trade by 150% by consistently achieving yearly sales targets with high margins and growth.
- Improved profitability of the area by 30% by tapping potential accounts, analyzing their requirements, providing technical guidance and negotiating commercial orders.
- Developed business from major MEP contractors and XXL projects & creating engaged customers through account development, VIP implementation and application
- Increased engaged key accounts by more than 30% YOY.
- Exceeded departmental performance metrics with 78% client retention rate, 45% increase in sales.
- Established and maintained relationships with existing clients by addressing concerns
- Provided technical support, conducted system audits and pioneered solutions to customer problems.
- Collaborated with engineering teams to understand customer requirements and devise solutions to support product development.
Education
Bachelor of Technology Hon, Mechanical Engineering - Mechanical Engineering
University of Calicut
Thrissur, Kerala 01.2012 - 04.2016
Skills
undefined
Certification
Analyzing and Visualizing Data with Microsoft Excel - Coursera
Professional Highlights
- Championed a team comprising 3 Key Account Executives and 1 Technical Service Engineer to elevate market share and foster regional growth, successfully securing and executing major client projects.
- Pioneered the introduction of new product lines and led robust business development initiatives, resulting in a significant increase in high-performance premium product sales and enhanced customer satisfaction.
Timeline
Regional Key Account Manager
Pidilite Industries Limited
05.2023 - Current
Manager specifications & Business Developement
Hafele India Private Limited
02.2021 - 04.2023
Technical Account Manager
Hilti India
02.2018 - 02.2021
Bachelor of Technology Hon, Mechanical Engineering - Mechanical Engineering
University of Calicut
01.2012 - 04.2016
Similar Profiles
SANTHOSH VENKAT SSANTHOSH VENKAT S
Key Accounts Executive at Pidilite Industries LimitedKey Accounts Executive at Pidilite Industries Limited
ABHISHEK RATHABHISHEK RATH
National Key Account Manager at Pidilite Industries LimitedNational Key Account Manager at Pidilite Industries Limited
SANTHOSH VENKAT SSANTHOSH VENKAT S
Key Accounts Executive at Pidilite Industries LimitedKey Accounts Executive at Pidilite Industries Limited
Parul DeshmukhParul Deshmukh
Assistant Manager, Specifications at Pidilite Industries LimitedAssistant Manager, Specifications at Pidilite Industries Limited
Manav SaxenaManav Saxena
Technical Lead at Digicommerce Solution LLPTechnical Lead at Digicommerce Solution LLP