Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Abhisekh Sekhar

Bengaluru

Summary

Strategic Business Development Associate with a proven record of accelerating growth, driving high-value client relationships, and delivering results in competitive markets. Expert in sales strategy, content creation, campaign execution, and customer engagement, with a reputation for turning challenges into opportunities. Recognized for leading teams to exceed ambitious targets, managing complex projects with precision, and building partnerships that fuel long-term success. Relentless in pursuit of excellence, brings a unique blend of analytical insight and creative problem-solving to every initiative, making a valuable asset to any organization seeking transformative impact.

Overview

8
8
years of professional experience

Work History

Business Development Associate

Donatekart
Bengaluru
12.2021 - Current
  • Manage the full sales cycle, from generating leads and onboarding NGOs to creating campaigns and seeing them through to successful closure.
  • Oversee campaign management for both medical and non-medical initiatives, ensuring smooth execution and timely delivery.
  • Handle escalations and resolve issues promptly to maintain strong, positive client relationships.
  • Create and manage campaign content to boost engagement and expand reach.
  • Coordinate with different teams to support campaign goals and streamline internal processes.
  • Build and maintain CSR partnerships and NGO databases, helping to secure vital support for key projects.
  • Actively introduce and implement new processes using AI to improve efficiency and campaign outcomes.

Senior Escalation Specialist

DaMENSCH Apparels Pvt. Ltd.
Bengaluru
10.2019 - 11.2021
  • Managed customer complaints efficiently using Zendesk email support.
  • Supervised and maintained the Amazon seller support account to ensure smooth operations.
  • Addressed logistics-related complaints and customer escalations on social media platforms.
  • Oversaw e-commerce complaint resolution and provided training to new team members.

Business Development Associate

Benglobe Solutions
Bengaluru
01.2019 - 09.2019
  • Drafted comprehensive business plans, sales pitches, presentations, and supporting materials.
  • Coordinated multiple projects simultaneously, ensuring all deadlines were consistently met.
  • Identified and pursued new business opportunities and strategic partnerships.
  • Collaborated effectively with management, staff, and clients to drive business objectives.

Customer Service Representative

United Health Care
06.2017 - 12.2018
  • Managed outbound calls and performed accurate data entry to support daily operations.
  • Ensured strict compliance with HIPAA regulations and assisted in updating policies and procedures.
  • Delivered clear product and service information, including demonstrations, to enhance customer understanding and satisfaction.

Education

MA - Human Psychology

05.2025

B.Com -

V N College, Utkal University
01.2013

Intermediate -

C.H.S.E.
01.2008

CBSE -

01.2006

Skills

  • Business Growth and Market Penetration
  • High-Impact Campaign and CSR Initiative Management
  • Strategic Client Relationship Building and Retention
  • Content Creation and Brand Storytelling
  • Team Management
  • Amazon Seller Operations
  • Email Communication and Escalation Handling
  • End-to-End Project Planning and Execution
  • Customer Experience Excellence

Additional Information

Experienced in utilizing a range of industry-standard tools, including Salesforce, Zendesk, HubSpot, Zoho, Gupshup, and Surbo, to streamline operations and enhance productivity. Demonstrates strong organizational and project management skills, excellent communication and management abilities, and a proactive approach to learning, adaptability, and embracing change in dynamic work environments.

Languages

  • English
  • Hindi
  • Odia
  • Kannada (Conversational)

Timeline

Business Development Associate

Donatekart
12.2021 - Current

Senior Escalation Specialist

DaMENSCH Apparels Pvt. Ltd.
10.2019 - 11.2021

Business Development Associate

Benglobe Solutions
01.2019 - 09.2019

Customer Service Representative

United Health Care
06.2017 - 12.2018

MA - Human Psychology

B.Com -

V N College, Utkal University

Intermediate -

C.H.S.E.

CBSE -

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Abhisekh Sekhar