Abhishek
Deputy Manager
Gurgaon,HR
Summary
Dynamic leader with a proven track record at PaisaBazaar.com, adept in managing large teams to drive 40 Cr in monthly business. Excelled in performance improvements and cost analysis, fostering strong partnerships and streamlining operations for efficiency. Skilled in task delegation and mentoring, significantly enhancing team productivity and operational excellence.
Overview
9
9
years of professional experience
Work History
Deputy Manager
PaisaBazaar.com
04.2023 - Current
- Managing 80 Associates along with 5 Team leads to generate unsecured business of 40 Cr Disbursal per month.
- Engaging with every lenders for polices and products updates.
- Developed strong relationships with Partners to facilitate smooth communication while discussing the funnel movement.
- Supervised day-to-day operations to fulfill partners requirements.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Responsible to deliver the productivity of the manpower working.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Assistant Manager
PaisaBazaar.com
04.2021 - 03.2023
- Managing 50 Associates with 3 Team leads with business portfolio of 25 Cr per month.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Senior Team Leader
PaisaBazaar.com
04.2018 - 03.2021
- Managing 15 Members team for West and East zone with unsecured business of 10 Cr.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted team member meetings and updated members on best practices and continuing expectations.
Sales Consultant
PaisaBazaar.com
Gurgaon, Haryana
08.2015 - 03.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Education
Integrated B.Tech & MBA - Information Technology And Marketing
Institute of Advance Management And Research
Ghaziabad, India 04.2001 -
Skills
Performance improvements
Languages
English
Hindi
Timeline
Deputy Manager
PaisaBazaar.com
04.2023 - Current
Assistant Manager
PaisaBazaar.com
04.2021 - 03.2023
Senior Team Leader
PaisaBazaar.com
04.2018 - 03.2021
Sales Consultant
PaisaBazaar.com
08.2015 - 03.2018
Integrated B.Tech & MBA - Information Technology And Marketing
Institute of Advance Management And Research
04.2001 -
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