Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Abhishek

Bhiwadi

Summary

Results-driven Business Analyst with 8 years’ cross-industry experience in Aviation and Banking/Finance. Expert in process optimization, diagnostics, KPI implementation, and project delivery. Adept at stakeholder management, data analysis, and driving operational excellence. Available immediately for impactful roles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Incedo Inc.
Gurugram
04.2022 - Current
  • Diagnostic Expertise: Skilled in diagnostics, requirement gathering, and root cause analysis, providing valuable insights and recommendations.
  • Implemented process optimization strategies through value stream mapping, achieving 15% increase in efficiency and mitigating operational bottlenecks
  • KPI Strategy Implementation: Successful in mapping and implementing strategic KPIs for effective project management and decision-making.
  • Maintained thorough documentation of project details, ensuring clear understanding and efficient project execution.

Assistant Business Analyst

Sheorey Digital Systems Pvt. Ltd. (SDS)
Bengaluru
04.2018 - 04.2019
  • Expert FOSS Business Analyst: Proficient in analyzing and aligning client needs within Flight Operations Sub Systems (FOSS), driving optimal software solutions for airlines.
  • Full Project Lifecycle Involvement: Adept at guiding projects from requirement gathering and documentation to successful implementation, ensuring seamless delivery of FOSS solutions.

Executive

Indigo Airlines-Interglobe Aviation Limited
Gurgaon
11.2014 - 06.2017
  • To ensure that all indigo flights are covered by legal and safe crew for on time departure, with strict compliance to lay down regulatory/contractual guidelines.
  • Committed financial and intellectual honesty for operational revenue optimization.
  • Fair and transparent in working and dealing with the crew.
  • Being considerate towards crew and maintain high standards of professionalism in conduct and communication.

Customer Service Agent

Air India SATS
New Delhi
01.2013 - 09.2013
  • Basically all the jobs required to send the flight on time.
  • 1. Checking in the passenger, including passport formalities, luggage collection, collection of extra duty if any
  • 2. Arrival flight customs clearance.
  • 3. Departing flight customs clearance.
  • 4. Crew clearance from customs.
  • 5. Customer clearance from customs.
  • 6. Preflight and postflight filling.
  • 7. Customer service supervision.

Education

Master of Business Administration (M.B.A.) - Aviation Management and Operations

University of Petroleum And Energy Studies
Dehrudun
01.2013

Bachelor's Degree - Bachelor of computer application

Mewar Institute of Management
Ghaziabad
01.2010

Skills

  • Requirement gathering
  • Report Design & Optimization
  • Business & Data Analysis
  • Process Optimization & Automation
  • Requirements Gathering & Documentation
  • KPI Implementation & Reporting
  • Project Management
  • Stakeholder & Client Management
  • Data Visualization (Power BI)
  • SQL, Python (in progress)
  • Diagnostics & Root Cause Analysis

Certification

  • Simplilearn Alumni: Certificate Business Analyst Professional, Business Analysis (2023-12 - 2024-02)
  • Be10X: Beginner Certification in AI and ChatGPT, Computer and Information Sciences and Support Services (2023-12 - 2023-12)
  • AXELOS GLOBAL BEST PRACTICES (SIMPLILEARN): Prince2 Agile Foundation & Practitioner Certificate, PRINCE 2 Agile Project Management (2020-12 - 2021-08)

Languages

Marathi (Full Professional), Hindi (Full Professional), English (Full Professional)

Timeline

Senior Business Analyst

Incedo Inc.
04.2022 - Current

Assistant Business Analyst

Sheorey Digital Systems Pvt. Ltd. (SDS)
04.2018 - 04.2019

Executive

Indigo Airlines-Interglobe Aviation Limited
11.2014 - 06.2017

Customer Service Agent

Air India SATS
01.2013 - 09.2013

Master of Business Administration (M.B.A.) - Aviation Management and Operations

University of Petroleum And Energy Studies

Bachelor's Degree - Bachelor of computer application

Mewar Institute of Management

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