Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
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Abhishek Bakshi

Senior QA Engineer
Hyderabad,Telangana

Summary

Industrious Data Quality Engineer offering 5 years of positive experience in related roles and in Life Sciences Health Care domain. Well-versed in devising quality improvement strategies and evaluating current processes. Certified in ISTQB. Assertive professional possessing outstanding people management, interpersonal and organizational skills. Ambitious and driven individual with extensive training in in traditional DBs like Teradata and Db2 as well as on Cloud tools like Snowflake and AWS .

Driven Quality Engineer, dedicated to best-in-class work with great knowledge of process change documentation and root cause analysis.

Thorough Quality Engineer adept at performing quality inspections and identifying root causes for non-conforming material issues. Hardworking and meticulous with a passion for continuous improvement.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
5
5
Languages

Work History

Senior QA Engineer

Legato Health Technologies Ltd
Hyderabad, Telangana
12.2019 - Current
  • Project Description: Web-based reporting tool, Provider Care Management Solutions (PCMS), can help providers identify opportunities to better manage their patients' health on population level, engage patients who can benefit from care
    management and care planning and help to improve likelihood their patients reaching optimal state of health.
  • Ensured quality deliverables in over at least 20 Major releases and other several minor releases across tenure.
  • Played crucial role in cloud migration of project where entire on premise system moved to cloud on AWS.
  • As part of cloud migration, self trained and worked hands-on tools like Snowflake, Hive, AWS (Step function, S3, Glue and Cloud watch) while also working on traditional tools like Db2(IBM Data Studio), Teradata, Informatica, CTM, Unix etc.,
  • Closely worked with Developers on planning and implementation of migration while ensuring existing setup remains unaffected and continues usual functional/procedural changes.
  • Many a time, ensured deliveries are not impacted due to data unavailability by Mocking up data through SQL queries and ensured unobstructed progress of work.
  • Reviewed schedules and suggested key improvements to develop leaner and more cost effective methods.
  • Aligned production operations to meet higher standards and maximize savings in time.
  • Generated detailed reports covering analysis of key data and outlining potential solutions.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Supported quality team members during corrective action updates.
  • Been part of implementing many new functionalities across product while making significant contributions in controlling defect leakages and delivering quality product.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Participated in employee performance reviews and offered suggestions to management.
  • Built strong rapport with team members, management and clients to facilitate efficiency and productivity.

Business Technology Analyst

Deloitte Consulting US-India Ltd
Hyderabad, Telangana
09.2016 - 11.2019
  • Been part of 3 projects over a tenure of 3 years of which the last was with an American Health Insurance Conglomerate .
  • Over the tenure, worked extensively on Data Quality Analysis while ensuring smooth delivery of development items and maintaining data for both backend and frontend analysis/testing.
  • Majorly worked on DB2, Teradata and Hive data based and also on ETL tools like Informatica and Shell scripting.
  • Analyzed and ensured quality Scheduling of data loads while using tools like CTM and WLM.
  • Many a time, ensured deliveries are not impacted due to data unavailability by Mocking up data through SQL queries and ensured unobstructed progress of work.
  • Over the tenure, reported and averted major defects contributing towards better code delivery to production.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Investigated and corrected or escalated project problems.
  • Closely collaborated with project members to identify and quickly address problems.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

Customer Service Representative

Amazon India Ltd
Hyderabad, Telangana
09.2015 - 07.2016
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.

Education

Intermediate - Mathematics, Physics And Chemistry

Officers Academy
Secunderabad
06.2010 - 04.2012

Intermediate - Mathematics, Physics And Chemistry

Officers Academy
Secunderabad
06.2012 - 04.2015

Skills

Data Quality Analysis

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Software

IBM DATA STUDIO

Teradata Sql Assistant

Hive Hadoop App

Informatica Powercenter

AWS - S3, Step Functions, Glue, Cloudwatch

Snowflake

CTM

MS - Office Tools

Certification

International Software Testing Quality Board - ISTQB - CertNo: OQ38278752

Timeline

Senior QA Engineer

Legato Health Technologies Ltd
12.2019 - Current

Business Technology Analyst

Deloitte Consulting US-India Ltd
09.2016 - 11.2019

Customer Service Representative

Amazon India Ltd
09.2015 - 07.2016

Intermediate - Mathematics, Physics And Chemistry

Officers Academy
06.2012 - 04.2015

Intermediate - Mathematics, Physics And Chemistry

Officers Academy
06.2010 - 04.2012
Abhishek BakshiSenior QA Engineer