Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Websites
Work Preference
Languages
Interests
Quote
Timeline
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Abhishek Banerjee

Abhishek Banerjee

Delivery Manager
Kolkata,WB

Summary

Results-driven Technical Delivery Manager with 16+ years of experience in the IT Consulting sector, specializing in end-to-end project delivery, IT strategy, and digital transformation. Adept at managing multi-million-dollar engagements (up to $34M) and leading cross-functional teams of 30+ to drive business outcomes through technology solutions and process optimization.


Proven expertise in program & project management, Agile methodologies (Scrum, SAFe), stakeholder engagement, and IT service delivery across diverse industries, including Telecom, BFSI, Digital Workspace, Energy & Utilities, and the Public Sector. Recognized for cost-saving initiatives (achieved $2M+ in operational efficiency), business expansion (secured $22M in additional contracts), and risk mitigation strategies that ensure successful delivery within scope, time, and budget.


Certified PMP®, ITIL, PSM, CSPO, and SAFe 6 Agilist, with deep technical expertise in Microsoft technologies, Azure, CRM, Power Apps, and enterprise IT solutions. Adept at bridging the gap between technology and business objectives, fostering high-performance teams, and implementing innovative IT solutions that drive productivity, efficiency, and digital transformation.


A proactive leader, trusted advisor to C-level stakeholders, and a hands-on problem solver committed to excellence in delivery, continuous improvement, and customer satisfaction.

Overview

17
17
years of professional experience
8
8
Certifications

Work History

DELIVERY MANAGER

ERNST AND YOUNG GLOBAL DELIVERY SERVICES
Kolkata, West Bengal
02.2022 - Current
  • Led Delivery Excellence, Demand Fulfillment, Budgeting & Forecasting across multiple portfolios (Tax, Consulting, Assurance).
  • Managed 25+ team members for product delivery across industries.
  • Engaged with client stakeholders for risk management, resourcing, and forecasting, leading to new business opportunities.
  • Acted as an Agile Project Manager & Scrum Master for $2M+ financial sector projects.
  • Implemented SAFe Agile methodologies in large-scale transformation initiatives.
  • Managed offshore deliveries and coordinated with global stakeholders.

PROJECT MANAGER

DELOITTE CONSULTING INDIA PVT LTD
Bengaluru, Karnataka
06.2021 - 02.2022
  • Led a $1.5M Dynamics CRM implementation for a leading US-based Energy & Utilities client.
  • Defined project scope, resources, and timelines, ensuring a 100% success rate.
  • Led client engagement, change management, and reporting to executive leadership.
  • Delivered multiple IT solutions, ensuring on-time, high-quality releases.

PROJECT LEAD/SENIOR SOLUTION SPECIALIST

DELOITTE CONSULTING LLP
Harrisburg, PA
12.2014 - 05.2021
  • Spearheaded the $34M Energy & Utilities Digital Solar Product from requirements gathering to Go-Live.
  • Managed a 21-member global team with 3% defect rate, receiving multiple awards.
  • Led multiple Public Sector IT transformation projects, securing $22M in extended business contracts.
  • Defined technical architecture, Agile development strategies, and system workflows.
  • Improved system productivity by 60% through team conflict resolution and structured management.

IT ANALYST

TATA CONSULTANCY SERVICES LTD
Kolkata, West Bengal
06.2012 - 12.2014
  • Managed $2M+ projects, improving team efficiency by 70% and achieving 99.3% quality.
  • Acted as Onsite Coordinator, bridging offshore & client teams to improve communication.
  • Led solution design & risk mitigation plans, ensuring smooth Agile delivery.
  • Recognized with ‘On the Spot’ award for exceptional project execution.

Senior Systems Engineer

Infosys Limited
Bhubaneswar, Odisha
11.2010 - 06.2012

• Developed and managed enterprise applications using Microsoft technologies and Agile delivery.
• Coordinated with clients to gather business requirements & implement custom IT solutions.
• Assisted in designing cloud-based and on-premises software solutions.

Technical Associate

Tech Mahindra Ltd.
Pune, Maharashtra
08.2008 - 10.2010

• Delivered critical IT solutions in Telecom & BFSI domains, ensuring high uptime and efficiency.
• Worked on product lifecycle management, improving software reliability and scalability.
• Received ‘Cookie Employee Recognition’ award for dedication to on-time project delivery.

Education

Bachelor of Technology (B.Tech) - Computer Science & Engineering

WEST BENGAL UNIVERSITY OF TECHNOLOGY

Skills

Project and Program Management

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Certification

Project Management Professional (PMP) Certification, Project Management Institute (PMI)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Project Success & Business Growth

Managed $34M+ projects, ensuring successful delivery within scope, time, and budget.
Led a cloud transformation initiative with no prior exposure, successfully upskilled, and delivered the project.
Drove $22M in additional business through successful delivery of an Energy & Utilities digital product.
Secured $2M in new businessby leading the product development roadmap.


Cost Optimization & Efficiency Gains

Achieved $2M in cost savings by transitioning development activities offshore.
Saved $1.3M in a public sector project by optimizing resources and improving efficiency.
Enhanced productivity by 60%through conflict resolution, effective team management, and transparent communication.
Achieved 70% increase in team productivity while maintaining a 99.3% quality score.


Leadership & Team Management

Managed cross-functional teams of 30+ professionals across global locations.
Led Agile transformation initiatives for major clients in the Financial, Consulting, and Public Sector domains.
Championed Agile SAFe methodologies to improve project execution and stakeholder collaboration.
Handled multiple global teams, including offshore teams in India, ensuring seamless coordination.


Strategic Risk & Stakeholder Management

Proactively identified and mitigated project risks, ensuring on-time and within-budget deliveries.
Devised backup plans to overcome roadblocks, ensuring smooth project execution.
Kept leadership informed of risks & issues, enabling effective strategic planning.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Interests

Traveling

Photography

Swimming

Movies

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

DELIVERY MANAGER

ERNST AND YOUNG GLOBAL DELIVERY SERVICES
02.2022 - Current

PROJECT MANAGER

DELOITTE CONSULTING INDIA PVT LTD
06.2021 - 02.2022

PROJECT LEAD/SENIOR SOLUTION SPECIALIST

DELOITTE CONSULTING LLP
12.2014 - 05.2021

IT ANALYST

TATA CONSULTANCY SERVICES LTD
06.2012 - 12.2014

Senior Systems Engineer

Infosys Limited
11.2010 - 06.2012

Technical Associate

Tech Mahindra Ltd.
08.2008 - 10.2010

Bachelor of Technology (B.Tech) - Computer Science & Engineering

WEST BENGAL UNIVERSITY OF TECHNOLOGY
Abhishek BanerjeeDelivery Manager