Febin Philipose
Mumbai
Summary
PRINCE2 Practitioner Certified and Professional Scrum Master with 12+ years of experience working as a Project Coordinator, Project Manager, Delivery Manager, and Senior Delivery Manager. Proven ability to manage work, plan sprints, and complete projects with a high level of proficiency in agile delivery methods (Scrum, Kanban, etc.). Competent in providing project/program status, risks, and dependencies in leadership meetings with cross-portfolio teams. A track record of successfully working with a scrum team to enhance the functionality of the F1 app on both Android and iOS devices. Adept at forging bonds with stakeholders, inspiring & influencing them, and winning the respect of people within the firm. Delivery Manager with 12 years of experience coordinating complex programs and supervising teams to attain business goals. Direct teams, mitigate project risks, solve standard and non-standard problems. Proven track record of demonstrating leadership, influencing and negotiation skills and perform analytical problem-solving ability to overcome obstacles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Manager
Connectwise
09.2021 - Current
- Ability to train agile practices for efficient delivery management and collaborating effectively with cross-functional teams to handle cross-pillar dependencies
- Demonstrated ability to effectively communicate and explain project/program status, risks, and dependencies in leadership meetings including cross-portfolio teams
- Coordinating and defining expectations with the partner communications team, sales, product marketing, and education teams for the impending major partner-facing release of a program
- Working with stakeholders from various portfolios and playing a crucial part in fostering trust between the product and engineering teams to establish a precise roadmap that is consistent with the organization's overall vision
- Collaborating with the leadership and product teams to establish a vital program's roadmap and vision, ensuring that it is in line with the overall product and company visions and supports the success of our customers
- Forging connections, inspiring and influencing reliant teams & stakeholders, and earning the respect of people within the organization
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Identified program obstacles and communicated possible impacts to team.
Senior Delivery Manager
Digitas
09.2018 - 09.2021
- Experience in agile delivery methods (Scrum, Kanban, etc.), including the ability to organize work, schedule sprints, and deliver with strong problem-solving skills
- A demonstrated history of utilizing Jira to make data-driven decisions, implementing continuous improvement approaches across teams using Scrum or Kanban, and leveraging reporting tools like burndown charts to look back and discuss the team's performance
- Analyzed in-depth the capabilities and underlying technologies of the platforms to identify opportunities for product and engineering enhancement
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led sprint reviews and planning meetings to promote full team engagement.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Generated reports for IT project progress and performance.
Project Manager
PocketApp
06.2015 - 08.2018
- Significantly contributed to the scrum teams' adherence to scrum procedures and the effective assignment of projects
- Supported the business and the leadership by motivating cross-functional teams to create top-notch mobile applications like Glide Parking and Internet Matters
- Handled escalations by using effective communication techniques, fostered a sense of trust among clients, and addressed the issues that were escalated on priority
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Project Coordinator
SDL International
07.2011 - 03.2015
- Implemented a system for efficient coordination between internal translators and vendors to produce translations for network offices on time and of high quality.
- Developed positive working relationships & trust with South Korean team members to manage projects like Samsung & LG.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Reported regularly to managers on project budget, progress and technical problems.
Education
Bachelor of Management Studies - Marketing
University of Mumbai
Mumbai06.2010
Skills
- Project Management
- Service/Programme/Project Delivery
- Program Management
- Project Coordination & Planning
- Product Management
- Agile & Scrum
- Resource Planning
- Stakeholder Management
- Team Leadership & Management
- Continuous Improvement
- Software Development
- Jira
- Program Governance
- Clarity
- Kanban
- Software as a Service (SaaS)
- Confluence
- Performance Goals
- On-Time Project Delivery
- Project Scheduling
- Release Planning
- Atlassian JIRA
- Planning Meetings
- Reporting Template Development
- Deliverable Tracking
- Lead Teams
- Stakeholder Negotiations
- Change Management Process
- Plan Projects
- Prepare Reports
- Communication Planning
- Process Monitoring
Accomplishments
- Successful in improving the app store rating of Formula1 app from 3.2 to 4.5 rating on both Google Play and Apple store in Digitas.
- Proven ability to make the projects for Formula 2 and Oreo website to be a successful one under tight deadlines by delivering on-time in Digitas.
- Promoted from Lead Project Manager to a Senior Delivery Manager in Digitas within a span of 3 years.
- Achieved spot award of the month for July'22 and gained consistent praise and hoot points from top leadership, managers, and peers for strong program management abilities in ConnectWise.
- Earned a 100% pay increase over CTC after being promoted from project trainee to coordinator within a year in SDL.
Certification
Professional Scrum Master I (PSM I) (12/2021 - Present)
PRINCE2 Practitioner Certified (03/2015 - 03/2020)
Timeline
Delivery Manager
Connectwise
09.2021 - Current
Senior Delivery Manager
Digitas
09.2018 - 09.2021
Project Manager
PocketApp
06.2015 - 08.2018
Project Coordinator
SDL International
07.2011 - 03.2015
Bachelor of Management Studies - Marketing
University of Mumbai
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